Operations Manager

Jimmy's Gourmet Bakery

Description:

Jimmy's Gourmet Bakery is seeking an experienced Order Operations / EDI Manager to lead our Customer Service and Order Management functions. This is a hands-on leadership role responsible for ensuring exceptional service to our customers while overseeing EDI operations, order fulfillment, and continuous process improvement in a fast-paced food manufacturing environment.

Requirements:

Lead and develop the Customer Service team and EDI Specialist.
Oversee order processing, validation, allocation, and fulfillment to ensure timely and accurate customer deliveries.
Serve as the primary point of escalation for customer concerns, deductions, and order discrepancies.
Partner closely with Sales, Production, Supply Chain, Logistics, Warehouse, Inventory, Finance, and IT.
Manage daily EDI operations, monitor transactions, troubleshoot errors, and ensure timely issue resolution.
Collaborate with ERP vendors and IT to improve system functionality and customer service workflows.
Monitor key performance metrics including fill rates, backorders, order accuracy, and service levels.
Develop and improve customer service and EDI processes while maintaining compliance with customer and food safety requirements.

Qualifications

Bachelor's degree in Business, Supply Chain, Information Systems, or a related field preferred.
Minimum of 5 years of customer service or order management experience in a manufacturing environment.
Food manufacturing experience strongly preferred.
Previous leadership or supervisory experience.
Experience managing EDI processes and customer order integrations.
Strong knowledge of ERP systems, customer portals, and order management systems.
Familiarity with EDI transaction sets such as 850, 855, 856, 810, and 997 is preferred.
Advanced problem-solving, communication, organizational, and analytical skills.
Strong Microsoft Excel skills.

Our Commitment to You

At Jimmy's Gourmet Bakery, we believe our team's success starts with feeling valued and supported. That's why we offer:

Competitive pay and performance bonuses
401(k) with company match
Health, dental, and vision insurance
Company-paid life insurance and EAP support
Generous PTO and career growth opportunities

Join a team that values your contributions and well-being.

Compensation details: 90000-90000 Yearly Salary

PId87d73bde3f4-26289-41244546

Apply

Vacancy posted 18 hours ago

Similar jobs that could be interesting for youBased on the Operations Manager in Englewood, NJ vacancy

Operations Manager
$20.92 - $34.92 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...
Suggested
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
River Edge, NJ
1 day ago
ETF Operations Manager
$98.18k - $115.5k
...exchanges, and internal stakeholders to ensure seamless fund operations while guiding and developing a team of ETF Operations Specialists... ...directly affect the ETF industry and their clients Experience managing multiple tasks/projects and deadlines simultaneously Good...
Suggested
Full time
Work at office
Local area
US Bank
Hackensack, NJ
4 days ago
Operations Manager
...Description: Jimmy's Gourmet Bakery is seeking an experienced Order Operations / EDI Manager to lead our Customer Service and Order Management functions. This is a hands-on leadership role responsible for ensuring exceptional service to our customers while overseeing...
Suggested
Jimmy's Gourmet Bakery
Ridgefield, NJ
18 hours ago
Operations Manager
...Rapidly growing consumer electronics distributor is seeking an experienced Operations Managerto join our high-energy organization.As an Operations Manager, you will be responsible for managing and coordinating daily activities and resources for the facility. Works closely...
Suggested
Shift work
Dimex LLC
Hackensack, NJ
18 hours ago
Operations Manager
...A leading travel plaza operator in Ridgefield, NJ, is seeking a leadership role to oversee daily operations at travel plazas. Responsibilities include managing staff, ensuring adherence to brand standards, and achieving sales targets. The ideal candidate will have 3+...
Suggested
Flexible hours
Applegreen
Ridgefield, NJ
4 days ago
Operations Manager
$98.18k - $115.5k
...exchanges, and internal stakeholders to ensure seamless fund operations while guiding and developing a team of ETF Operations Specialists... ...directly affect the ETF industry and their clients Experience managing multiple tasks/projects and deadlines simultaneously Good...
Temporary work
Work experience placement
Work at office
Local area
U.S. Bank
Hackensack, NJ
4 days ago
Operations Manager - Americas
$130k - $155k
...Sales Development Representative (SDR) to join our Americas Revenue team. Description LiveU is seeking an experienced Americas Operations Manager to lead all operational activities across the Americas region, our largest and most strategic market. Position Summary...
For subcontractor
Work at office
Remote work
LiveU
Hackensack, NJ
3 days ago
Regional Operations Manager
$100k - $110k
...The Regional Operations Manager directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance...
Work at office
Local area
Night shift
Weekend work
Union Depot
Teaneck, NJ
2 days ago
Field Operations Manager
...Description Title: Field Operations Manager Department: Operation 1 Location: Ankeny, IA Supervisor: Director of Operations FLSA Status: Exempt Position Status: Permanent ; Full-time Work Status: (Remote/Hybrid/In-Office): Hybrid FIELD OPERATIONS MANAGER Hanwha Qcells...
Permanent employment
Full time
For subcontractor
Work at office
Local area
Remote work
Work from home
Worldwide
Home office
Monday to Friday
Q-Cells
Teaneck, NJ
3 days ago
Operations Manager 3 - 16608
Operations Manager / eCommerce Fulfillment Specialist Responsibilities Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of our client’s .com orders. Analyze order data across the business and partner systems to detect and address...
Contract work
Transcend Solutions
Englewood Cliffs, NJ
4 days ago
Senior E-commerce MOR/SOR Operations Manager
...Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented...
Full time
Temporary work
For contractors
Local area
Immediate start
LG Electronics
Englewood Cliffs, NJ
4 days ago
Program Operations Coordinator
...us out at mindlance.com. Job Description Job Title: Software Operations support Analyst Location: Englewood Cliffs, NJ DURATION: 6+... ...Overview The Global Media Operations (GMO) team provides order management and workflow tools and services to organizations throughout...
Local area
Shift work
Night shift
Mindlance
Englewood, NJ
18 hours ago
Senior E-commerce Merchandising & Operations Manager
...Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented...
Full time
Temporary work
For contractors
Work experience placement
Seasonal work
Local area
Immediate start
LG Electronics
Englewood Cliffs, NJ
4 days ago
Operations Leader
$18.75 - $28.75 per hour
...trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment... ...and closing the store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys...
Hourly pay
Minimum wage
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Petco Animal Supplies Inc
Closter, NJ
5 days ago
Operations Leader
...LiveU seeks an Americas Operations Manager to lead regional operations, fulfillment, inventory, logistics, and repair operations. This role partners with Sales leadership to enable deployments, escalations, and growth across the Americas. You will manage a regional operations...
Socket
Hackensack, NJ
4 days ago
Quality Operations Manager
$125k - $155k
...Quality Operations Manager Manufacturing Ridgefield, New Jersey, US ~ Added - 20/04/2026 Pay Rate Low: 125000 | Pay Rate High: 155000 Our client, a personal care manufacturer, is seeking a Plant Quality Manager to provide both strategic direction and...
Relocation package
Monday to Friday
Astrix Technology
Ridgefield, NJ
3 days ago
Property Operations & Leasing Manager
...Greystar seeks a seasoned Property Manager to oversee day-to-day operations at a multifamily community. You will lead staff, manage budgets, ensure compliance, and drive resident satisfaction while maintaining financial goals. Responsibilities include budget development...
Jersey Digs
Fort Lee, NJ
3 days ago
Operations Leader
$18.75 - $28.75 per hour
...trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment... ...and closing the store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys...
Hourly pay
Minimum wage
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Petco
Closter, NJ
1 day ago
Operations Coordinator
...seeking a highly organized and detail-oriented Business Support Coordinator to provide operational and administrative support for B2B business activities. This role will manage key business processes, including contract administration, order management, billing coordination...
Contract work
Work at office
Alcon 3PL, Inc.
Ridgefield Park, NJ
3 days ago
Senior Operations Manager
$148.5k - $200.9k
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the...
Hourly pay
Full time
Flexible hours
Night shift
Amazon
Teterboro, NJ
4 days ago
Supply Chain Operations Specialist
...and appliances, located in Englewood Cliffs, NJ. Supply Chain Operations Specialist Top Skills: Experience with MRP, MPS, and WMS operations... ...skills Procurement experience Summary: This is a key position managing Demand/Supply Chain operations for our Regional Home Appliance...
Contract work
For contractors
Work experience placement
Work at office
Local area
Staffmark Group
Englewood Cliffs, NJ
3 days ago
Operations & Delivery Lead
...in Cliffside Park, NJ is seeking delivery team members who can operate equipment, prepare products, and process customer orders via... ...equipment, delivering products, and ensuring accurate inventory management. Ideal candidates will possess strong communication and...
Domino's Pizza LLC
Cliffside Park, NJ
5 days ago
Operations & Delivery Lead
Domino's in Hackensack, NJ, is hiring for a role that involves stocking ingredients, taking telephone orders, and delivering products to customers. The ideal candidate will possess strong verbal and written communication skills and must be able to navigate to various delivery...
Domino's Pizza LLC
Hackensack, NJ
3 days ago
Sterile Processing Operations Manager
Sterile Processing Operations Manager – Step into a high-impact leadership role where precision, innovation, and patient safety drive surgical excellence every single day . The Sterile Processing Operations Manager will join a mission-driven, nationally acclaimed hospital...
Clinical Management Consultants
Yonkers, NY
3 days ago
Business Operations Specialist
...Talascend is currently seeking a Business Operations Specialist for a contract opportunity with our client in Englewood Cliffs, New Jersey... ...involves overseeing business operations, supporting project management activities, fostering cross-departmental collaboration, and...
Contract work
Work at office
Talascend
Englewood Cliffs, NJ
18 hours ago
Seasonal, Operations Technical Specialist (Part Time)
$19.28 - $28.89 per hour
...About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office... ...issues and document incidents and resolutions within the case management system Deliver supplies and materials to and from office locations...
Minimum wage
Temporary work
Part time
Work experience placement
Seasonal work
Work at office
Local area
Relocation
Flexible hours
H&R Block
Teaneck, NJ
4 days ago
Temporary Logistics Operations Coordinator
...Temporary Logistics Operations Coordinator Englewood Cliffs, New Jersey, United States About the Job Temporary Logistics Operations... ...candidate is self-motivated, detail-oriented, adaptable, and able to manage multiple tasks in a fast-paced environment. This temporary role...
Temporary work
DHD Consulting
Englewood Cliffs, NJ
1 day ago
Restaurant Operations Manager
A prominent fast-food chain in Cliffside Park is seeking a General Manager to oversee store operations. Responsibilities include managing equipment, stocking ingredients, preparing products, and processing orders both by phone and in person. The role requires excellent...
Full time
Domino's
Cliffside Park, NJ
4 days ago
Retail Operations Associate — Flexible Shifts
$17 - $24.5 per hour
A leading beauty retailer is looking for a Task Associate in Edgewater, NJ. This role requires delivering operational excellence to ensure an exceptional experience for guests. Responsibilities include maintaining store cleanliness, restocking merchandise, and meeting compliance...
Hourly pay
Flexible hours
Afternoon shift
ULTA Beauty
Edgewater, NJ
1 day ago
Property Operations Manager
$100k - $110k
...Job Overview As a Property Operations Manager, you will provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission...
Full time
Temporary work
For contractors
Work at office
Local area
FirstService Residential
Edgewater, NJ
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!