Quicklane Technician

Position Summary

The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.

Essential Duties and Responsibilities

• Perform oil and filter changes according to manufacturer specifications.
• Conduct multi-point vehicle inspections and identify maintenance needs.
• Remove, mount, balance, rotate, and repair tires.
• Replace batteries, wiper blades, air filters, and cabin filters.
• Perform brake inspections and basic brake service work.
• Diagnose and perform light mechanical repairs.
• Inspect fluid levels and replenish as needed.
• Complete maintenance services efficiently while meeting quality standards.
• Maintain accurate repair orders and service documentation.
• Keep workstations, service bays, tools, and equipment clean and organized.
• Follow all Ford, dealership, and safety procedures.
• Communicate repair findings and recommendations to service advisors.
• Assist with shop maintenance and other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Prior automotive maintenance or repair experience preferred.
• Ford Quick Lane or automotive service experience is a plus.
• Valid driver's license with a clean driving record.
• Basic knowledge of automotive systems and maintenance procedures.
• Ability to use hand tools, power tools, and shop equipment safely.
• Tools and Toolbox required.

Physical Requirements

• Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.
• Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.
• Ability to safely operate customer and dealership vehicles.

Skills and Attributes

• Strong mechanical aptitude.
• Attention to detail and commitment to quality workmanship.
• Ability to work efficiently in a fast-paced environment.
• Dependable and punctual.
• Strong teamwork and communication skills.
• Customer-focused attitude and professional appearance.

Preferred Certifications

• ASE Certifications are a plus but not required.
• Ford Quick Lane or Ford service training is preferred but not required.

Work Schedule

Full-time position. May require Saturdays and overtime based on business needs.

Compensation

Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.

What Success Looks Like

• Completing maintenance services accurately and efficiently.
• Maintaining a high level of customer satisfaction.
• Meeting productivity and quality standards.
• Contributing to a clean, safe, and organized service department.
• Supporting dealership goals through dependable service and teamwork.