Junior Customer Success Manager (m/f/d)
itara GmbH
Job details At the beginning, you clarify with the customer when they would like to start the project, in which order they would like to establish the possible improvements in their HR management with our software and what they need to prepare. He often underestimates the preparation.... In regular meetings, you discuss the progress of the project with the customer and their implementation partner, keep an eye on everyone completing their to-dos, point out milestones and offer your support with change management. If the customer or partner doesn't get going, you escalates the matter to management level so that we can make progress. To the point: You make sure that the full potential of improvements reaches the customer. So if you fancy a lot of creative freedom, a lot of communication and customers who would love to fall around your neck with gratitude again and again, then this is the job for you. #J-18808-Ljbffr itara GmbH
Vacancy posted 18 hours ago
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