Call Center Representative

Call Center Representative

Kingdom Vision Builders LLC | Boise, ID

Full-Time

Salary: $50,000 - $80,000 per year

Benefits: Medical, Dental, Vision, Paid Vacation

About Us

Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.

Why Join Us?

• Competitive annual salary of $50,000 - $80,000

• Medical, Dental, and Vision Insurance

• Paid Vacation

• Casual dress environment

• Fun and friendly atmosphere

• Small family-owned business culture

• Growth opportunities with an industry leader

Position Overview

The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.

Responsibilities

• Contact homeowners to schedule qualified appointments for our sales team

• Deliver and adapt company scripts to engage prospective customers

• Answer homeowner questions and overcome objections professionally

• Accurately collect and enter customer information into company systems

• Confirm appointments and maintain scheduling accuracy

• Follow up with prospective customers as needed

• Answer inbound calls from homeowners responding to advertisements

• Update lead information and customer records

• Maintain reports and track appointment activity

• Perform quality control and follow-up calls

• Work closely with the sales team to ensure a positive customer experience

Qualifications

• 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred

• Strong verbal and written communication skills

• Excellent customer service abilities

• Comfortable speaking with homeowners over the phone

• Basic computer skills and data entry experience

• Ability to multitask in a fast-paced environment

• Positive attitude and strong work ethic

• Product training provided

Apply Today!

If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career.

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