Customer Relationship Advocate

Fidelity Investments is hiring Customer Relationship Advocates in Merrimack, NH. In this client-focused role, you’ll be the first point of contact for individuals seeking help with brokerage, retirement, and workplace benefits accounts. You’ll answer questions, resolve issues, and educate clients on Fidelity’s investment products and digital platforms, always putting their interests first. You’ll join a structured career development experience with paid training, licensing support, and ongoing coaching that builds your financial acumen and service expertise. Working in a collaborative, inclusive, and technology-driven environment, you’ll gain exposure to cutting-edge tools and client solutions while growing toward advanced client service or advisory paths. Fidelity offers competitive pay, comprehensive benefits, and a balanced hybrid work model in Merrimack, NH, supporting your long-term career and continuous learning.