Billing & Collections Clerk

Job Description

Job Description

ABOUT US:

Founded in Birmingham, Alabama in 1964, Spradling International, Inc. is a global leader in high-quality vinyl and surface solutions, with operations across seven countries. The company designs and manufactures innovative products ranging from upholstery vinyl and premium leather alternatives to performance-driven materials for marine, automotive, hospitality, corporate seating, gaming, and general upholstery markets. Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for automotive, marine, and other demanding applications, adding decades of expertise in textile development, manufacturing, and fabrication. Together, Spradling and Corinthian are united by a shared commitment to innovation, craftsmanship, and value—delivering resourceful, quality-driven solutions while creating trusted products and meaningful careers employees are proud to build.

JOB SUMMARY:

Responsible for accurately generating and processing invoices, monitoring outstanding accounts, and ensuring timely collection of payments.

JOB RESPONSIBILITIES:

• Prepare and issue accurate and timely invoices to customers.
• Verify billing data for accuracy, including rates, quantities, and applicable taxes.
• Verify and update billing and contact information for customers.
• Investigate and resolve billing and pricing discrepancies.
• Identifying and monitoring customer due dates to request payment.
• Prepare regular reports on accounts receivable status and collection efforts for the Credit Manager.
• Escalate delinquent accounts to management when appropriate.
• Generating, transmitting, and posting credit notes to customer accounts.
• Researching Customers accounts and reaching out to resolve any invoice/payment discrepancies.
• Generating ad hoc reporting as needed.
• Ensures compliance with company policies, accounting standards, and legal regulations.
• Additional responsibilities as requested by management.

JOB REQUIREMENTS:

• High School Diploma or Equivalent.
• Excellent verbal and written communication skills.
• 2-5 years’ experience in billing/AR and customer service.
• Proficiency in accounting software and Microsoft Office (Excel, Word, Outlook).
• Meticulous attention to detail.
• The ability to thrive in a fast-paced work environment.
• Knowledge of basic accounting principles and collection regulations.
• Strong organizational and time management skills.

PREFFERED QUALIFICATIONS:

• SAP experience preferred.
• Experience with collection agencies.
• Experience in the manufacturing industry.

PHYSICAL REQUIREMENTS:

• Prolonged sitting at a desk.