MA/Front desk/Office Manager

Job Description

Job Description

Medical Assistant / Front Desk Coordinator

Concierge Primary Care Practice – Chevy Chase, Maryland

We are seeking an experienced, polished, and highly motivated Medical Assistant / Front Desk Coordinator to join a new physician-led concierge primary care practice in Chevy Chase, Maryland.

This is a hands-on position for someone who is equally comfortable providing excellent clinical support and creating an exceptional front-office experience for our patients. We are looking for an individual who is professional, courteous, pleasant, organized, energetic, and committed to outstanding patient service.

Qualifications

• Minimum 2 years of experience in a primary care medical practice
• Experience with both front-office and back-office operations
• Strong phlebotomy/blood-draw skills
• Experience performing ECGs
• Experience performing spirometry
• Knowledge of insurance eligibility and benefits verification
• Familiarity with scheduling, patient registration, referrals, medical records, and EHR systems
• Excellent verbal and written communication skills
• Professional, polished appearance and demeanor
• Courteous, warm, and comfortable interacting with patients
• Able to work efficiently in a fast-paced environment and manage multiple responsibilities
• Dependable, hardworking, detail-oriented, and proactive
• Strong team player who is willing to help wherever needed
• Comfortable speaking to and making brief presentations to small groups
• Interest or experience in patient education, practice promotion, and sales is highly desirable

Responsibilities

The Medical Assistant / Front Desk Coordinator will support the practice throughout the patient experience, including:

• Greeting patients and providing a welcoming, concierge-level experience
• Scheduling appointments and managing patient communications
• Verifying insurance eligibility and benefits
• Rooming patients and obtaining vital signs
• Performing blood draws and preparing laboratory specimens
• Performing ECGs and spirometry
• Assisting the physician with clinical procedures and patient care
• Maintaining examination rooms and clinical supplies
• Managing incoming calls, messages, records, referrals, and other front-office responsibilities
• Educating patients about available practice services and programs
• Assisting with occasional small-group presentations and community or patient events
• Supporting practice growth and maintaining a high standard of patient service

What We Offer

We offer competitive compensation based on experience and qualifications and the opportunity to become an important early member of a growing concierge medical practice.

The ideal candidate takes pride in both excellent patient care and excellent customer service and understands that every interaction contributes to the patient's overall experience.

Initial employment will include a 90-day introductory/probationary period.

Location: Chevy Chase, Maryland
Position: Medical Assistant / Front Desk Coordinator
Experience: Minimum 2 years of primary care experience preferred