Veterinary Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Paid time off

About the Role:
Desert East Animal Hospital in El Paso, TX is looking for a friendly and organized Receptionist to be the welcoming face of our clinic. If you love animals and people equally, this is your chance to make a meaningful impact every single day in a fast-paced, rewarding veterinary environment.

Responsibilities:

• Greet clients and their pets with a warm, professional welcome upon arrival
• Answer and direct incoming phone calls, emails, and appointment requests
• Schedule and confirm patient appointments using veterinary practice management software
• Process payments, invoices, and maintain accurate client billing records
• Maintain a clean, organized, and welcoming front desk and waiting area
• Communicate effectively between clients and veterinary staff regarding patient care updates
• Manage client records, medical histories, and data entry with accuracy

Requirements:

• High school diploma or equivalent required
• Prior receptionist, customer service, or front desk experience preferred
• Experience in a veterinary or medical office setting is a plus
• Proficiency with computers and scheduling software
• Strong communication and multitasking skills in a busy environment
• Compassionate, patient, and calm demeanor with both people and animals
• Bilingual in English and Spanish preferred for the El Paso community

About Us:
Desert East Animal Hospital is a family owned, trusted veterinary care provider proudly serving the El Paso, TX community and the beloved pets who call it home. Our clients return to us time and again because of our compassionate care, experienced team, and commitment to the health and happiness of every animal we treat. We foster a supportive, team-oriented workplace where every staff member plays a vital role in delivering exceptional care.