Bilingual Receptionist/Administrative Coordinator

Job Description

Job Description

The Receptionist plays a crucial role in providing front desk support and facilitating smooth office operations across multiple departments. This position involves managing visitor interactions, handling phone communications, scheduling appointments, and maintaining accurate records within the Customer Relationship Management (CRM) system. While visitor interaction is low, the receptionist ensures effective information flow and supports customer service needs with professionalism and efficiency.

Responsibilities

• Manage front desk operations and serve as the initial point of contact
• Greet visitors and manage entry with professionalism
• Handle incoming phone calls and direct them appropriately
• Schedule appointments across multiple departments
• Perform accurate data entry and maintain records in CRM software
• Support customer service and respond to inquiries effectively
• Disseminate information accurately and efficiently
• Manage office supplies to ensure availability and organization
• Manage admin email and company calendar
• Track and disseminate meeting minutes
• Data Entry from Maintenance Forms
• Lawsuit and Arbitration refund process assistance
• Generate a manage client information audits

Preferred Qualifications

• Minimum 2 years of experience in office administration
• Associate Degree in Business Administration or a related field