Software Test Engineering Manager (IGEN)

POSITION SUMMARYIGEN is seeking a Software Test Engineering Manager to lead and evolve our Quality Engineering function across all software products and platforms. This role is responsible for defining and executing a modern, automation-first, and AI-enabled quality strategy that ensures scalable, reliable, and high-performing SaaS solutions.This individual will operate within a Microsoft-based technology ecosystem and Scrum-driven Agile model, partnering closely with Engineering, Product, Platform, and domain experts (tax advisors / logic experts) to ensure both technical quality and business logic accuracy.The ideal candidate is passionate about driving continuous improvement, intelligent automation, and agentic testing capabilities, while ensuring logic fidelity, regulatory compliance, and customer trust in all product outputs.The location for this role is on-site in Appleton, WI for 4 days per week (Monday - Thursday) and remote Friday's as business needs allow.JOB RESPONSIBILITIESQuality Strategy, Vision & GovernanceDefine and execute a portfolio-wide Quality Engineering strategy across all IGEN software productsEstablish a quality-first culture where quality is embedded in design, development, and deliveryTranslate product risk, customer impact, and system complexity into measurable quality KPIs and release criteriaDefine and govern:Defect escape rateTest coverage across layersRelease confidence scoringMTTR / MTTDMicrosoft & Platform Quality EngineeringLead quality engineering within a Microsoft-centric ecosystem, including:Azure-based SaaS platformsAzure DevOps / GitHub CI/CD pipelines.NET-based services and APIsDefine best practices for testing in:Distributed cloud environmentsIdentity-enabled systems (Entra / IAM)Ensure QA is deeply integrated into platform engineering practicesScrum & Product Team Quality OwnershipEmbed QA into Scrum teams, ensuring quality ownership throughout the sprint lifecycleDefine and enforce Definition of Done, including automation coverage and quality gatesInfluence:Sprint planning (test strategy and risk)Backlog refinement (testability and acceptance criteria clarity)Ensure product teams deliver with clear accountability for quality outcomesLogic Validation & Domain Quality (Critical for IGEN)Partner closely with logic experts (tax advisors and domain specialists) to validate:Business rulesRegulatory logicCalculation accuracy and scenario coverageEstablish structured processes for:Logic validation testing (rule-based and scenario-driven testing)Domain test case design tied to real-world client scenariosBusiness acceptance validation beyond functional correctnessEnsure software quality includes confidence in both technical performance and domain correctnessDrive traceability between:Requirements rules test coverage expected outcomesAI & Agentic Quality EngineeringLead adoption of AI-driven and agentic QA capabilities, including:Autonomous test generation from requirements and user storiesAI-assisted test maintenance and self-healing automationIntelligent identification of coverage gapsEstablish governance for AI-generated testing and validation outputsDrive evolution toward autonomous QA systems capable of adaptive testing at scaleTest Architecture & Automation StrategyDefine and own the enterprise test architecture, including:UI, API, integration, contract, and end-to-end testingBuild and scale modular, reusable automation frameworksIntegrate automated testing into CI/CD pipelines with:Automated quality gatesReal-time feedback loopsDrive best practices:API-first testingTest data managementService virtualizationTest stability and flakiness reductionDevOps, CI/CD & TestOps IntegrationEmbed quality engineering into CI/CD pipelines (Azure DevOps / GitHub Actions)Implement TestOps practices with continuous quality monitoringDrive shift-left and shift-right quality strategies:Early validation within developmentProduction validation via telemetryObservability & Production QualityLeverage logs, metrics, and traces for production quality validationImplement:Synthetic monitoringRelease validation strategiesEstablish feedback loops from production insights into:Defect analysisRisk prioritizationBacklog improvementsLeadership & Team DevelopmentLead, mentor, and develop QA Engineers, SDETs, and automation specialistsAct as a player-coach, contributing to design and technical implementationBuild organizational capability in:Automation engineeringAI-enabled QACloud-native testingFoster a culture of shared ownership of quality across engineering teamsCore Behavioral ExpectationsStrategic thinker with ability to balance speed, risk, and qualityStrong communication skills across technical and business stakeholdersAbility to lead in a fast-paced, Agile environmentExcellent problem-solving and decision-making skillsPassion for innovation and continuous improvementLives IGEN values:High PerformanceCaring RelationshipsStrategic ForesightEntrepreneurial SpiritChampions efforts to Find a Better Way through innovation and optimizationQUALIFICATIONSRequired:Bachelor’s degree in Computer Science, Engineering, or equivalent experience5+ years of experience in QA, automation, or SDET roles3+ years in a leadership roleStrong experience with:Test automation frameworks (Selenium, Playwright, Cypress, etc.)API and integration testingCI/CD pipelines (Azure DevOps, GitHub Actions)Experience working in Scrum-based Agile environmentsProgramming experience (C#, JavaScript, Python, or Java)Experience with cloud-native SaaS architectures (Azure preferred)Preferred:Experience with AI-driven or agentic QA approachesExperience with:Performance testing toolsObservability platformsExperience integrating security testing and SCA toolsExperience working with domain-heavy systems requiring logic validation (e.g., tax, regulatory, or rules-based platforms)DIVISION:IGEN U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.If you need assistance or an accommodation due to a disability, you may call Human Resources at View phone number on click.appcast.io. 91-00-911-0000Job SummaryJob number: R7812Profession: Technology