Client Service Specialist

TeamBuilders is a community-based behavioral health organization with a vision to provide unconditional care to adults, children and families. TeamBuilders’ commitment also translates to its employees and their families. TeamBuilders truly promotes work-life balance and creativity. TeamBuilders encourages employees to pursue their passions, participate in educational opportunities, and enjoy the work they do. TeamBuilders offers supervision and training opportunities to all its staff. TeamBuilders also sets high expectations for achieving excellence in service to the community. The pursuit of excellence is fundamental to employee success and growth within the organization. About TeamBuilders TeamBuilders is a community-focused behavioral health organization offering a wide range of services, including individual and family therapy, psychiatric evaluations, medication management, and specialized interactive modalities such as sandplay and art therapy. We also provide Comprehensive Community Support Services (CCSS), psychosocial rehabilitation, and supportive housing assistance. We are committed to fostering work-life balance, creativity, and professional growth, and we offer extensive clinical supervision and training to support our staff’s success and development. Are you a compassionate, organized professional who thrives on making others feel welcome? At TeamBuilders Behavioral Health , we provide "unconditional care" to children, adults, and families. As a Client Services Specialist, you are our first impression . You aren’t just answering phones; you are the bridge that connects individuals in need to life-changing mental health services. Why You’ll Love Working Here (Our Benefits) We believe that taking care of our community starts with taking care of our team. TeamBuilders offers a robust rewards package designed for your well-being: Medical, Dental, and Vision Insurance for eligible employees with 75% employer contribution toward base plan election 9 Paid Holidays Sick Accrual Vacation Accrual Bereavement 401(k) Retirement Plan Eligibility for Federal HRSA Public Service Loan Repayment Programs What You’ll Do As the heart of our Santa Fe front office, you will: Be a Welcoming Presence: Greet clients with warmth, providing a comforting environment for those seeking support. Coordinate Care: Manage psychiatric service scheduling, perform brief intake interviews, and verify insurance to ensure seamless access to care. Empower Families: Build positive relationships with parents and caregivers, assisting them with essential paperwork and program enrollment. Drive Success: Collaborate with our clinical team and school partners to process referrals within 24 hours, ensuring no one waits for the help they need. Who You Are A Natural Communicator: You are friendly, professional, and ideally bi-lingual (English/Spanish) to best serve our diverse Northern New Mexico community. Detail‑Oriented: You’re a pro at multitasking—handling everything from Google Suite and EMR data entry to maintaining a pristine lobby. Committed: You hold a High School Diploma/GED and are dedicated to upholding the highest standards of conduct. Ready to build a stronger community with us? TeamBuilders is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. TeamBuilders Behavioral Health, LLC offers innovative, client-centered services aimed at empowering children, families, and adults through community collaboration and individualized support in a nurturing environment. Mental Health Care Medical Practices Hospitals and Health Care Company size 51–200 employees Company type Privately held Founded 2019 Total funding 0 Momentum Momentum Team growth 11% in 12 mo 39 employees on LinkedIn Sep 22 Jan 26 Employee experience What it’s like inside 3.7 2 reviews 100% would recommend Culture & values Culture & values 5.0 Work-life balance Work-life balance 3.4 Career opportunities Career opportunities 5.0 Compensation & benefits 4.0 Capital Funding history Footprint Where they work Apply For This Role Location Santa Fe, New Mexico, United States #J-18808-Ljbffr TeamBuilders Behavioral Health