Chubb Customer Center Account Executive

The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated account executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS’ growth and retention by counseling successful individuals and families on their insurance coverage. MAJOR DUTIES & RESPONSIBILITIES: Act as a counselor for our Chubb client’s insurance needsWhile working with clients, help identify gaps in coverage, discuss recommendations and make necessary policy changes as requestedEffectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changesEnsure understanding of Chubb’s product line and how each benefits the clientWork effectively in a team setting using professional interpersonal and communication skillsMaintain performance and quality standardsKnow and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.Complete assigned work and other duties as assigned Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Hold a Property and Casualty Insurance license (if applicant does not currently have one, that will be a part of the training curriculum). License must be obtained within 30 days. Associate degree or equivalent industry experiencePersonal lines operations, agency, underwriting and/or marketing experienceAbility to think out of the box, when necessary, when tasked with a client issue or questionAbility to drive results and innovate in a fast-paced environmentExcellent client service skills, including oral and written communicationProficiency with Microsoft Office, specifically Word and ExcelExcellent organization skills and ability to multi-taskAbility to work independently in areas without defined workflows, as well as in a team environmentAbility to handle multiple priorities within strict time constraintsFull timePosting Date: 2026-09-04