Subsidy Specialist- LITCH

Job Description

Job Description

Subsidy Specialist

Housing Administration Department

Mission Statement:

Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

Position Summary:

This position works as part of the Housing Administration Department which operates as a ‘mini housing authority’ within FBMS, managing the administrative responsibilities of the housing portfolio. FBMS provides housing and support services to formerly homeless individuals and families. This position requires excellent organizational skills and adherence to program requirements, but flexibility and an understanding of the nuances of working with a complex population. Full-time position reporting to the Leased Housing Manager in Brockton, MA. Associate’s degree required; and 2-3 years of experience in administration, tenant recertifications; or equivalent education and experience. Knowledge of HUD/Section 8/Massachusetts Rental Voucher programs a plus. This role will also specialize in LIHTC/ Tax credit certifications, working with an external compliance consultant to ensure agency and participant file compliance.

Essential Responsibilities:

• Keep occupancy, vacancy, turnover and related datacurrent;
• Maintain clear detailedcommunication and documentation with compliance team, (both internal and external)
• Maintain clear communication with team members and partneringagencies
• Strict adherence to deadlines and attention todetails;
• Trackandcompleteincomecertificationandannualrecertificationofresidentsinatimely,accuratemanner ; document income certification compliant with funderregulations;
• Draft leases and housingassistancepayment contracts ina timelyandaccuratemanner ;
• Assistwith data entry of compliance reports in Excelspreadsheets;
• Interact with residents and coordinate with case management staffregardingcollection of compliance documentation in a sensitive and respectfulmanner;
• Timely follow up with participants ondeadlines and clear, detaileddocumentation for steps taken and correspondenceissued ;
• Responsibleforgeneratingsomebasicreportsincludingthepreparationofresponsestoagencyfileauditreports ;
• Abilitytogenerate,understandandpresentreportsshowingvacancies,occupancy,recertification schedulesetc.;
• Maintain organized and up-to-date resident and propertyfiles;

Skills & Competencies:

• Empathy: An understanding and empathy for those dealing with homelessness and relatedissues.
• Professionalism:Maintainsthe highest level of professionalism in the delivery of services,building ofrelationships, collaboration with co-workers, and representation of Father Bill’s &MainSpringwithin the organization and thecommunity.
• Communication: Speaks appropriately in positive and/or negative conversations with supervisors, co- workers, volunteers,donorsand constituents; Articulates the goals of Father Bill’s &MainSpring.
• Record-Keeping: Routine clerical or record-keeping incidental to the essential responsibilities of the job (including, but not limited to, data entry and case fileupdates).
• Job Knowledge:Possessesthe practical and technical knowledgerequiredon thejob.
• Attendance:Acceptable overall attendance record, consistently at work and ontime.
• Reliability:Reliedupon regardingtask completion and follow-up. Follows instructions, responds to managementdirectionandsolicitsfeedback to improveperformance.
• Initiative:Seeks out new assignments and is willing to be flexible withadditionalduties.
• Adherence to Policy: Follows safety and workplace expectations, regulations and processes as defined in the EmployeeHandbook.
• Work Ethic:Demonstratesa commitment to the Mission and adheres to the Operating Principles of Father Bill’s &MainSpringand works as part of a team toward a commongoal.

Other:

• Certification:All Subsidy Specialists responsible for intake, lease ups and recertifications forparticipantswillbe requiredto obtain Certified Occupancy Specialist (COS) certification and C3P LITECHcertificationswithin90 daysof hire.
• Safety & Security:Actively promotes and personallyobservessafety and securityprocedures, anduses equipment and materialsproperly.
• Travel:Local travel may berequired. Valid driver’s license andgood drivingrecordrequired.
• Physical Demands:The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essentialfunctions.

Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

Father Bill’s & MainSpring is an equal opportunity employer.