Head Baker/ Kitchen Manager BOH

Production Manager

At SusieCakes, we make old-fashioned, sentimental dessert favorites just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests and our community.

Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The Production Manager leads the culinary operation by means of baking and building of delicious cakes and other baked goods in house. They are in charge of ensuring the highest quality baked goods are produced in a timely manner by means of training, supporting overall safety, and developing the culinary team in the area of production management.

Scheduling Details:

• Shifts may begin as early as 12:00 AM to 4:00 AM

Benefits & Perks

• Flexible work schedule- Day shifts!
• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount to all our delicious desserts!

Leadership Attributes

• Creates a fun, lively and celebratory environment
• Possesses and demonstrates a "One team, One goal" philosophy
• Works in an organized, deliberate, and fast-paced manner

Responsibilities:

• Leads the teams by motivating, training, and developing the culinary team members in the production category through adherence to recipes and standard operating procedures including, but not limited to, cakes, cookies, pies, bars, puddings, buttercreams, etc.
• Lead team in production of custom baked goods. Develop and trains skills in mixing, baking, and building.
• Assign daily production to team members and ensure completion
• Ensure all food is prepared, handled, and stored according to all required food safety code standards

Qualifications:

• Associate degree in Culinary, Baking or Pastry Arts preferred
• 2 years of leadership experience in a team environment
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation and valid driver's license

Physical Requirements:

• Frequent walking, kneeling, bending, and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 75 pounds
• Must be able to taste product for quality assurance i.e buttercream(s), cake(s) and cupcake(s) batter, cookie dough and other recipes as assigned.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.