Crew Chief

Job Title: Crew Chief Location: 3423 W State St Grand Island, NE 68803 Compensation: $15.76 - $16.51 Worker Type: Employee Time Type: Full time Benefits 401K plan with company match Biweekly Bonus Incentives Career advancement opportunities DailyPay No need to pay for tools Employee Discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits PerkSpot Platform (access to special employee discounts on travel, electronics, concerts, etc.) PTO after 180 days Spot bonuses through our internal rewards program Uniforms paid for and laundered Gear up for your role As a Crew Chief, you're an important part of our management team, focused on giving top‑notch service to customers. You'll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Crew chiefs receive training for different jobs and can advance in the company. Join us for leadership experience and chances to grow your skills and career. How You Will Drive Success Work directly with the General Manager to ensure consistent revenue growth through increased guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. Coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader while building team engagement and efficiency. Focus on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. Ensure quality control measures and processes are followed consistently. Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues and concerns, and working with the District Manager on any critical initiatives. Assist the General Manager with budgeting, sales forecasts, financial performance, expense controls, etc. Provide clear and detailed direction to the team consistently. Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE). Provide guidance and mentoring to the automotive technicians and CSAs. Perform opening and closing duties when the General Manager is off. Assist the General Manager in building and maintaining an engaged workforce that reflects customer volume and business need. Lead daily team huddles and store meetings, setting the direction for achieving the business goals. Manage inventory and product order that meets the business need. Adhere and hold others accountable to all rules and regulations that maintain a safe and productive work environment. Assist guests with their questions and needs in person, electronically, or via telephone. Under the Hood – What You’ll Need One to three years of retail management experience; professional automotive experience is not required. Exceptional oral and written communication skills. Proven leadership ability to inspire and motivate diverse groups of people. Sound business sense and comprehensive understanding of the retail industry. Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results. Positive, helpful attitude and professional conduct and appearance at all times. Energetic and enjoys a fast‑paced, flexible, high‑performance retail environment. "Guest First" mindset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Physical stamina to stand on your feet on hard surfaces such as concrete or metal; ability to lift and move work‑related items up to 50 pounds. Capable of working in an environment with hot and cold temperatures, loud noises, and exhaust fumes. At least 18 years of age. Legally authorized to work in the U.S. without company sponsorship now or in the future. Equal Employment Opportunity We are proud to be an equal‑opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. BUILD YOUR FUTURE WITH A JIFFY LUBE® CAREER #J-18808-Ljbffr