Sr. Operations Manager (Electrical/Field Services)

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Shermco is ISO certified, a member of EASA, AWEA, PEARL and is accredited by NETA, PEV, SKF & ANAB. Shermco Industries is a founding member of NETA and has one of the largest field services divisions in the industry.

SUMMARY

The Sr. Operations Manager will be responsible for overseeing the day-to-day operations of the company. This includes managing staff, ensuring that all processes are running smoothly, and identifying areas for improvement. The Regional Operations Manager will work closely with other departments to ensure that the company is meeting its goals and objectives. This location is $25M in revenue with a staff of 80 employees across two locations and 4 service offerings.

RESPONSIBILITIES:

Operational Leadership Oversee day-to-day operations for technical field service teams, ensuring compliance with NETA standards, safety regulations, and industry best practices. Drive operational excellence through continuous process improvement, workforce optimization, and deployment of technology solutions. Lead multi-site operations with accountability for service delivery, utilization, productivity, and quality metrics. Business & Financial Management Own and manage a P&L of at least $30M , ensuring strong financial performance, margin growth, and cost optimization. Develop and execute strategic operating plans aligned with corporate objectives and market opportunities. Monitor KPIs and implement corrective actions to ensure profitability and operational efficiency. Leadership & Talent Development Lead, mentor, and develop high-performing teams across technical and business functions. Build a culture of accountability, collaboration, and safety. Partner with HR to drive workforce planning, succession development, and talent acquisition strategies. Foster relationships with key customers, ensuring high satisfaction and repeat business. Partner with Business Development and Sales to identify and pursue new growth opportunities. Represent the organization in industry forums, associations, and client engagements. Compliance & Risk Management Ensure full compliance with NETA standards, OSHA, and other regulatory requirements. Mitigate operational, financial, and safety risks through robust controls and governance.

QUALIFICATIONS:

Bachelor’s degree in Engineering, Business Administration, or related field required. MBA strongly preferred for advanced financial, operational, and strategic acumen. Minimum 10+ years of progressive leadership experience ideally in the power services, engineering services, manufacturing, or the electrical industry. Proven experience managing a P&L of at least $15M. Strong track record of delivering operational efficiency, financial growth, and customer success. Strong business acumen with the ability to align technical operations to financial outcomes. Executive-level communication and presentation skills, comfortable with board-level reporting. Expertise in operational metrics, forecasting, and strategic planning. Proven leadership with the ability to influence, inspire, and hold teams accountable. #J-18808-Ljbffr Shermco Industries