Customer Service Representative

Customer Service Representative Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Qualification of the Customer Service Representative include, but are not limited to: ~3+ years of Inside Sales experience in metal working or industrial supply is preferred ~ Prior inside sales/customer service experience ~ Data entry skills, organization, multi-tasking and customer focus is required ~ Physical Demand: Office and warehouse environment, lift 30lbs Primarily seated office work with occasional warehouse or customer interaction Training/Certifications: Technical training provided through DXP & its suppliers Shift Time/Overtime: 8:00 AM- 5:00 PM Travel: Education: High School Diploma or GED required Pay: $18.00–$24.00 per hour, depending on experience. Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.