Retail Sales Lead, Fabletics (The Mall in Columbia - Columbia, MD)

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edgeActively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)Communicate inventory and training needs to Store Manager to increase overall Customer experience. Serve as a resource for general product knowledge to all customers and team members. 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus. Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities. Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment. Ability to work with large teams. Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment. Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself. Self-motivated, a good communicator with an innate ability to bring the best out in others. The ability to multi-task, set priorities and work well under pressure. **Benefits of joining our team** The role has a salary between $18.00 - $20.00 per hour depending on experience 401k match #J-18808-Ljbffr