Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior IT Service Desk Lead Enterprise Support, AWS Connect

Sikich

Sikich LLC is seeking a Senior Service Desk Analyst in Sacramento, CA. The role involves providing ITSM technical support and troubleshooting various issues in a large‑scale service desk environment. Ideal candidates will have at least 2 years of experience in ITSM support and expertise in using AWS Connect and Salesforce Service Cloud Voice. We offer a flexible work environment alongside comprehensive benefits including health insurance and a generous PTO policy. #J-18808-Ljbffr

Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Senior IT Service Desk Lead Enterprise Support, AWS Connect in Sacramento, CA vacancy
  • $100k

     ...Sikich is seeking a Service Desk Supervisor to oversee operations in Sacramento, CA. This pivotal role involves leading a team responsible for supporting a large-scale enterprise environment of over 5,000 users, utilizing AWS and Salesforce tools. The ideal candidate will... 
    Amazon Web Service

    Sikich

    Sacramento, CA
    4 hours ago
  • $209k - $238.5k

     ...A leading financial services company is seeking a Senior Manager, Premium Support Engineer to serve as a technical authority for enterprise customers. Your role will involve deep engagement with clients...  ...or engineering roles focused on AWS and security. This position is remote... 
    Amazon Web Service
    Senior
    Remote work

    Comfort Systems USA

    Sacramento, CA
    4 days ago
  • $65k

    Senior Service Desk Analyst - Staff Mandatory Qualifications...  ...ITSM technical support for a large‑scale enterprise service desk environment. Utilize AWS Connect and Salesforce Service...  ...for enterprise IT organizations supporting...  ...Proven ability to lead a cross‑functional... 
    Amazon Web Service
    Senior
    Full time
    Flexible hours

    Sikich LLP

    Sacramento, CA
    2 days ago
  • $100k

     ...Service Desk Supervisor – Staff Mandatory Qualifications...  .... That’s why we lead with vision and act...  ...service desk operations supporting a large‑scale enterprise environment of 5,000...  ...requests. Utilize AWS Connect and Salesforce Service...  ...for an enterprise IT organization supporting... 
    Amazon Web Service
    Senior
    Full time
    Local area
    Flexible hours

    Sikich

    Sacramento, CA
    4 hours ago
  • $170.6k - $390k

     ...in a globally connected powerhouse of diverse...  ...The Senior Network Security...  ...architectures across the enterprise. This role...  ...threats while leading cross-departmental...  ...secure network services Review and...  ...security expertise (AWS, Azure, GCP)...  ...when needed to support your physical,... 
    Amazon Web Service
    Senior
    Summer holiday
    Remote work
    Flexible hours

    EY

    Sacramento, CA
    1 day ago
  •  ...Senior Infrastructure Support Architect Sacramento, CA 36+ months...  ...experience applying Enterprise Architecture principles...  ...must be in a lead capacity. Must possess...  ...'s degree in an IT-related or Engineering...  ...Certification from Amazon Web Services (AWS). Valid Azure... 
    Amazon Web Service
    Senior

    WATI

    Sacramento, CA
    1 day ago
  •  ...Sikich is seeking an AWS Connect and Salesforce Service Cloud Voice...  ...solutions. Develop and support workflows,...  ...to improve service desk operations. Why It Might Be a Fit Strong...  ...Proven ability to lead a cross‑functional...  ...Cloud Voice within enterprise IT organizations supporting... 
    Amazon Web Service
    Full time
    Local area
    Flexible hours

    Sikich

    Sacramento, CA
    3 days ago
  • $209k - $238.5k

     ...Senior Manager, Premium Support Engineer (Databolt) - Capital One...  ...highest-priority enterprise customers. You will...  ...topology. Lead Monthly and Quarterly...  ...experience with AWS (Multi-AZ, EKS, KMS...  ...of experience in IT, DevOps, or Software...  ...CCPA) financial service environments. 7+... 
    Amazon Web Service
    Senior
    Full time
    Part time
    Local area
    Remote work

    Comfort Systems USA

    Sacramento, CA
    4 days ago
  • $100k

     ...federal partner supporting mission-...  ...defense, and public service delivery. Our work...  .... The Senior Systems Administrator...  ...supports IT operations by designing...  ...architecture, enterprise vulnerability...  .... Lead technical planning...  ...(Azure and/or AWS). Strong collaboration... 
    Amazon Web Service
    Senior
    Contract work
    Remote work

    MAXIMUS

    Sacramento, CA
    15 hours ago
  • $160k

     ...Sikich is seeking an AWS Connect and Salesforce Service Cloud Voice...  ...solutions. Develop and support workflows, integrations...  ...to improve service desk operations. Implement...  ...Cloud Voice within enterprise IT organizations supporting...  ...Proven ability to lead a cross‑functional... 
    Amazon Web Service
    Full time
    Flexible hours

    Sikich LLC

    Sacramento, CA
    3 days ago
  • $94.1k - $150k

     ...The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure and services that host mission-critical workloads...  ...environments (e.g., Azure, AWS, Google Cloud), including...  ...in an enterprise or federal IT setting.? ~ Significant... 
    Amazon Web Service
    Senior
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Sacramento, CA
    15 hours ago
  •  ...Senior Desktop Engineer We are seeking a Senior Desktop...  ..., implement, and optimize enterprise endpoint infrastructure. This...  ...large-scale organization supporting both physical and virtual...  ...strategy Design Desktop-as-a-Service (DaaS) environments (AWS Workspaces, Windows 365)... 
    Amazon Web Service
    Senior

    Trick Dog Technology

    West Sacramento, CA
    3 days ago
  •  ...looking to add a skilled Senior Solutions Architect...  ..., and engineering services. The ideal...  ...and understanding of ENTERPRISE class solutions...  ...Alto, HPE/Juniper, AWS, and other network...  ...implementation and support of one or more of...  ...building traditional IT foundations and deep... 
    Amazon Web Service
    Senior
    For contractors

    Presidio

    Sacramento, CA
    3 days ago
  • $86.5k - $142.7k

     ...succeed in a globally connected powerhouse of diverse teams...  ...Engineering Managed Services. Your key responsibilities...  ..., automation and clear support handoffs. Build‑to‑...  ...leadership • Lead technical workshops and...  ...with Azure (preferred), AWS or GCP and containerized... 
    Amazon Web Service
    Senior
    Summer holiday
    Flexible hours

    EY

    Sacramento, CA
    4 days ago
  • $115k - $120k

     ...Senior Systems Administrator...  ...role in our IT operations, responsible...  ..., and supporting our IT infrastructure...  ...(VMware, AWS, Azure), and...  ...Microsoft 365 services (Exchange,...  ...and Red Hat Enterprise Linux systems...  ...IT staff or leading cross-functional...  ...of computer desk work. Dexterity... 
    Amazon Web Service
    Senior
    Contract work
    Flexible hours

    Edgewater Federal Solutions

    Sacramento, CA
    1 day ago
  •  ...A leading data analytics company is looking for a Technical Support Engineer in Sacramento, California. In this role, you will provide deep technical support for the Teradata Database and related technologies, working on complex data analytics platforms. Qualifications... 
    Senior

    Teradata

    Sacramento, CA
    3 days ago
  •  ...Everything We do. Seeking a Senior Manager of Networking to lead the strategy, operations...  ...end-to-end ownership of enterprise networking, including SD...  ...firewalls, LAN/WAN, and connectivity services, ensuring performance,...  ...: B.A. or B.S. in IT, Computer Science, or related... 
    Senior
    Remote work
    Flexible hours

    PAREXEL

    Sacramento, CA
    3 days ago
  • $70k - $100k

    Maximus is seeking a Journeyman System Administrator based in Sacramento, California, responsible for supporting enterprise Patch and Upgrade Management operations. The role includes executing vulnerability remediation and system patching across various environments. The... 
    Senior

    Maximus

    Sacramento, CA
    3 days ago
  •  ...Platform activates enterprise intelligence by...  ...businesses connect and scale on premises...  ...are seeking a Senior Manager,...  ...Engineering to lead teams building...  ..., and platform services. Reporting to the...  ...observability systems that support AI-driven...  ...across AWS, Azure, and GCP... 
    Amazon Web Service
    Senior
    Permanent employment
    Flexible hours

    Teradata

    Sacramento, CA
    1 day ago
  • $193.2k - $227k

     ...Software as a Service (SaaS) model. To...  ...system. As a Senior Product Manager...  ...of making connectivity to and from Confluent...  ...Roadmap supporting Confluent Cloud...  ...and supporting enterprise-grade products...  ...with enabling AWS/Azure/GCP private...  ...for everyone to lead, grow, and challenge... 
    Amazon Web Service
    Senior
    Full time
    Remote work
    Flexible hours

    Confluent

    Sacramento, CA
    3 days ago
  • $165k - $200k

     ...of how data is connected and used to improve...  ...are seeking a Senior Cloud Infrastructure...  ..., directly support platform engineering...  ...various enterprise infrastructure services Deploy, maintain...  ...infrastructure in Azure, AWS, & GCP...  ...networking, and general IT infrastructure... 
    Amazon Web Service
    Senior
    Remote work
    Flexible hours

    Datavant

    Sacramento, CA
    4 days ago
  • $123.44k

     ...is currently seeking a Senior Lead Salesforce Developer. Per...  ...Participate and provide support in the analysis of the requirements...  ...with a focus on Service / Health Cloud and...  ...implementation & customization. ~ Enterprise Integration skills with AWS Connect and Success KPI. ~... 
    Amazon Web Service
    Senior
    Contract work
    Immediate start
    Remote work

    MAXIMUS

    Sacramento, CA
    6 days ago
  • Sikich LLC is seeking an AWS Connect and Salesforce Service Cloud Voice Developer/Administrator to collaborate closely with clients in Sacramento....  ...hands-on experience with AWS Connect and Salesforce in enterprise environments. Key responsibilities include managing integrations... 
    Amazon Web Service
    Flexible hours

    Sikich LLC

    Sacramento, CA
    2 days ago
  •  ...developing applications on Cloud based platforms such as Amazon Web Services (AWS) Cloud. 20. Good analytical and problem-solving skills, Team...  ...of the application's user interface, API, and database. Support all testing efforts to ensure that the application meets the expectation... 
    Amazon Web Service
    Senior

    Omega Solutions Inc

    Rancho Cordova, CA
    3 days ago
  •  ...configure, maintain and support critical enterprise database systems...  ...Server. You'll lead efforts to...  ...working closely with IT teams and...  ...level along with our Senior level position. The...  ...hardware, software and services; develops system...  ...belonging and connection among our... 
    Senior
    Full time
    Contract work
    Part time
    Summer work
    Work at office
    Local area
    Work from home

    Sacramento Municipal Utility District

    Sacramento, CA
    2 days ago
  • $102.74k - $154.22k

     ...Data Services And Solutions Full Stack...  ...Engineer, Senior The Data Services...  ...of large enterprise data...  ...infrastructure that supports CI/CD...  ...knowledge of IT and healthcare...  ...alongside solution leads, data modelers...  ...Azure; AWS/GCP acceptable...  ...collaboration, connection, creativity and... 
    Amazon Web Service
    Senior
    Full time
    Part time
    Work at office
    Local area
    Work from home
    Home office
    2 days per week

    Blue Shield Of California

    Rancho Cordova, CA
    13 days ago
  • $155k - $235k

     ...re looking for a Senior AI Data Engineer to lead the AI...  ...the data layer), supporting platform stakeholders...  ...Semantic Layer — connecting AI agents and agentic...  ...to get self‑service answers on top of...  .../Spacelift, and AWS. You Have 5+ years...  ...of products. Enterprise access to... 
    Amazon Web Service
    Senior
    Home office
    Flexible hours

    Scribd, Inc.

    Sacramento, CA
    2 days ago
  • $83.43k - $222.48k

     ...individual - shaping a more connected, convenient and...  .... Position Summary The Senior Content Delivery Network...  ...operational reliability of enterprise Content Delivery Network (CDN) platforms supporting large‑scale, customer‑...  ...Akamai, Cloudflare and AWS CloudFront. Provide... 
    Amazon Web Service
    Senior
    Hourly pay
    Full time
    Temporary work
    Local area
    Night shift

    Koitecc Solutions

    Sacramento, CA
    5 hours ago
  • $70 - $75 per hour

     ...report to the Manager, IT Development and will...  ...eSignature solutions supporting enterprise business processes....  ...integrations using the DocuSign Connect API. Develop...  ...such as Microsoft Azure, AWS, or GCP preferred. ~...  ...Agile methodologies, service-oriented architecture,... 
    Amazon Web Service
    Senior
    Contract work
    Work at office
    Remote work

    Releady

    Sacramento, CA
    2 days ago
  • Gainwell Technologies is seeking a Senior Technical Authority for AWS-based infrastructure architecture....  ...experience, strong expertise in AWS services, and AWS Solutions Architect certification...  ...with distributed teams and shaping enterprise cloud strategy are key aspects of... 
    Amazon Web Service
    Senior

    Gainwell Technologies

    North Highlands, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior IT Service Desk Lead Enterprise Support, AWS Connect. Be the first to apply!