Front Desk Administrator

We are seeking a professional, polished, and dependable Front Desk Administrator to serve as the first point of contact for a law firm in Richmond. As the face and voice of the practice, you will play a crucial role in shaping client impressions, directing calls, managing daily office flow, and providing vital administrative support to the legal team. The ideal candidate possesses exceptional communication skills, a high level of discretion, and the ability to maintain a calm, welcoming demeanor in a fast-paced environment. Key Responsibilities Client Relations: Greet clients and visitors warmly upon arrival; announce guests and escort them to conference rooms. Communication Management: Answer, screen, and route incoming phone calls on a multi-line system; take accurate messages and handle general inquiries. Mail & Deliveries: Sort and distribute daily mail, couriers, and incoming faxes; manage outgoing mail and coordinate legal process servers or overnight shipments. Scheduling & Coordination: Maintain the firm's master calendar, schedule client consultations, and coordinate the booking of conference rooms. Administrative Support: Assist paralegals and attorneys with light administrative tasks, including data entry, scanning, photocopying, and preparing basic legal correspondence. Office Upkeep: Ensure the reception area, lobby, and conference rooms are tidy, professional, and fully stocked with necessary supplies. Qualifications & Skills Experience: 3+ years of experience in a professional setting within a front desk, receptionist or administrative assistant position. Communication: Outstanding verbal and written communication skills with professional telephone etiquette. Technical Proficiency: strong computer skills, including proficiency in Microsoft Office Suite (Word, Outlook, Excel). Discretion: Proven ability to handle sensitive, confidential client information with the utmost integrity. Organization: Excellent multitasking, time-management, and organizational skills, with sharp attention to detail. salary: $20 - $23 per hour shift: First work hours: 8:30 AM - 5 PM education: Associate Responsibilities Client Relations: Greet clients and visitors warmly upon arrival; announce guests and escort them to conference rooms. Communication Management: Answer, screen, and route incoming phone calls on a multi-line system; take accurate messages and handle general inquiries. Mail & Deliveries: Sort and distribute daily mail, couriers, and incoming faxes; manage outgoing mail and coordinate legal process servers or overnight shipments. Scheduling & Coordination: Maintain the firm's master calendar, schedule client consultations, and coordinate the booking of conference rooms. Administrative Support: Assist paralegals and attorneys with light administrative tasks, including data entry, scanning, photocopying, and preparing basic legal correspondence. Office Upkeep: Ensure the reception area, lobby, and conference rooms are tidy, professional, and fully stocked with necessary supplies. Skills Front Desk (3 years of experience is preferred) Office Support Front Desk Coordination MS Office Written Communication Oral Communication Organization Scheduling Appointments (3 years of experience is preferred) Answering Phones (3 years of experience is required) Administrative Duties (3 years of experience is required) Greeting Customers (3 years of experience is preferred) Professional Office Experience (3 years of experience is required) Qualifications Years of experience: 3 years Experience level: Experienced #J-18808-Ljbffr Randstad USA