Assistant Community Manager - The Residences at Rainier Square

JOB DESCRIPTION SUMMARY

The Residences at Rainier Square has an immediate opening for an experienced Assistant Community Manager. The Assistant Community Manager plays a critical role in ensuring exceptional customer service and exceeding expectations while supporting the Community Manager in overseeing financial and operational aspects of the community.

RESPONSIBILITIES

Complete daily financial operations: collect and post rent, fees, and other payments; prepare daily bank deposits and reconcile bank accounts; prepare financial reports; and process invoices and payables. Maintain and update the property management software (Yardi/OneSite), ensuring accurate data entry, backups, and system integrity. Review resident files and accounting records to identify unpaid or late fees, communicate with residents about outstanding balances, and enforce lease terms to maximize revenue. Review, submit, and reconcile invoices from vendors, contractors, and service providers, coding charges to appropriate Chart of Account codes and obtaining Community Manager approval. Follow company procedures for evictions, including proper notice requirements, resident removal, and representation in court hearings. Process resident move‑outs, applying appropriate deposit and lease cancellation fees and documenting dispositions per established procedures and legal requirements. Respond promptly to resident complaints, questions, and requests, taking appropriate action to resolve and address service issues. Act as on‑site supervisor in the absence of the Community Manager by organizing daily work, coordinating maintenance and make‑ready tasks, and ensuring compliance with policies and procedures. Assist in managing the client/owner relationship: meet with owners, conduct community tours, provide performance updates, and address owner requests. Support leasing and marketing efforts by greeting prospective residents, collecting information via Guest Card, showing apartments, closing lease deposits, and assisting prospective residents with rental applications and credit verification. For California only: review all completed move‑in files prior to submission to the Community Manager for approval.

QUALIFICATIONS

Previous property management experience required; fee management experience preferred. Proficiency in MS Office Suite and Yardi/OneSite software highly desired (not required). Financial savvy with experience creating or adhering to budgets and preparing fiscal reports. Excellent communication skills—in written and verbal form. Professional appearance and demeanor at all times. High school diploma or equivalent and a solid foundation in business disciplines.

COMPENSATION

The hourly range for this position is $26.00 – $30.00. Corporate Positions: in addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: in addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

ROBUST BENEFITS OFFERED

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time Off: all new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service. Additional vacation accrues with tenure. On‑site housing discount at Greystar‑managed communities available subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter. 401(k) with company match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Ine­ndemnity, Pet Insurance, and Legal Plans. Charitable giving program and benefits.

IMPORTANT NOTICE

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io.

EEO STATEMENT

Greystar will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Greystar Worldwide, LLC