Pediatrics Medical & Front Office Assistant

Job Description

Job Description

We're Humanizing Healthcare

At HHM Health, our mission is to provide high quality and compassionate healthcare to all. Our vision is to be the best patient-focused health center providing personalized physical, mental, and spiritual care for every individual. We are led by our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart). Together, our CARES-givers are making a difference in Dallas and surrounding communities.

Opportunities available in the heart of Dallas

We are seeking a Pediatric Medical Assistant and Front Office Assistant with a passion for service excellence to join our Pediatric team in the Dallas area. The Pediatric MA/FOA would support pediatric providers in delivering quality healthcare services to infants, children, and adolescents. This role is responsible for assisting with patient care, performing administrative and clinical duties, preparing patients for examinations, maintaining accurate medical records, and ensuring a welcoming and child-friendly environment for patients and families.

Location: Dallas, TX (8335 Walnut Hill Ln Ste 220 Dallas, TX 75231)

Here's a sneak peek at what you'll do:

• Prepare patients for examinations by collecting medical histories and recording vital signs such as blood pressure, temperature, height, weight, and BMI.
• Create a welcoming, clean, organized, and patient-friendly environment for patients and visitors.
• Deliver excellent customer service by treating all patients and guests with courtesy and respect, both in person and over the phone.
• Schedule appointments, verify insurance coverage, manage patient intake/check-out, and ensuretimelyaccess to care.
• Collaborate with providers, care teams, and enrollment staff to address patient concerns and support a positivenew-patientexperience.
• Assistpediatric providers during examinations and minor procedures, including administering vaccines and medications within scope of practice.
• Perform laboratory tests,maintainaccurateand confidential patient records, and support efficient clinic operations.
• Educate parents and caregivers on treatment plans, medications, immunizations, and follow-up care while supporting pediatric workflows and immunization programs.

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, the ability to work independently, strong communication skills, and the ability to preserve confidentiality. You will also have the following:

• Experience with Pediatrics is a plus
• At least one (1) year of related experience, prior experience in a community-based clinic is a plus
• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)

• High school diplomaand/orMedical Assistant Certificationwould be a plus
• Experience with eCW or similar electronic medical record system
• Knowledge of computers and data entry witha high levelof accuracy
• Excellent patient engagement and communication skills
• Bilingual in Spanish, Burmese, Pashto, Rohingya is a plus
• BLS/CPR Certification up to date

What We Offer
At HHM Health, our mission starts with caring for people and that includes you. We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That’s why we invest in our employees’ well-being with free vision, dental, and life insurance, plus competitive medical premiums. 

Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient.  

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous time off plan for full-time employees (includes Health & Wellness + Volunteer Days + Paid Time Off)
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

We’re battling the Dallas Community’s Healthcare Crisis 

At HHM Health, our mission is to provide quality healthcare to all in the growing DFW Metroplex. Our vision is to be the best patient-focused health center providing holistic care. We exemplify our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart) to provide a positive and meaningful patient experience to all in Dallas and the surrounding counties.  

To learn more about how we’re making a difference, visit us online at:  

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third-party recruitment agencies please.

Monday through Friday - 8 am to 5 pm (1 hr. lunch)
Saturday - 8 am to 1 pm