Client Advocacy Team Lead — Growth & Operations
Willis Towers Watson
Willis Towers Watson is seeking an ACA team leader to manage a group of 6–12 Associates Client Advocates, driving client retention and growth. The role requires collaboration with Client Advocacy, Producers, Broking, and Global Service Delivery to ensure a seamless, high-quality client experience. The position emphasizes process optimization, KPI tracking, training needs, and strong leadership to reduce churn and improve service levels. #J-18808-Ljbffr Willis Towers Watson
Vacancy posted 3 days ago
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