Childcare Center Operations & Growth Leader

Benefits: Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Employee discounts Exciting Business Manager opportunity with The Learning Experience of Massapequa! The Learning Experience offers a generous compensation package including: competitive salary, opportunity for professional advancement, ongoing professional development, paid time off, childcare discount, in addition to an extensive 90-day training program. The Business Manager will assist in managing the day-to-day operations of the center with a focus on the financial and operational performance of the Center. The Business Manager will demonstrate exceptional professional conduct and consideration for the educational development, safety and welfare of the children and staff. Role Responsibilities:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

Drives financial performance and productivity for all operational aspects of the center Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy Hires outstanding talent and ensures the center is fully staffed with high-performing teachers Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact Forecasts future enrollment based on annual graduation Processes payroll, ensuring the accuracy of timekeeping systems Manages center inventory- office supplies, food, curriculum, staff recognition items, etc. Manages all vendor relationships- organizes facilities maintenance and technology support Ensures parent billings, accounts receivable, and collections are accurate and precise In partnership with the Center Director, conducts team meetings to communicate important information and set a direction Works to ensure state compliance and record-keeping Assists in ensuring compliance with TLE Curriculum and policies Assists in conducting staff meetings with the Center Director Assisting in classrooms as staff support as needed

CUSTOMER ENGAGEMENT

Executes marketing brand campaigns within the center and implements local marketing activities. Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses) Effectively uses social media channels for parent engagement and retention Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment. Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers Has a strong understanding of the childcare offerings within the community Maintains the lead tracking portal and customer database Coordinates the registration process and maintains customer and employee information in center systems Responsible for communications to families (i.e. billing, newsletters) Plans and manages budget for “parent pleasers” Must be flexible with schedule Qualifications: The Business Manager must comply with the minimum standards outlined in company policies, as well as state and federal regulations. Possess a degree in Early Childhood or a closely related field, or be near completion of a degree. CDA is a plus. *Bonus for NY State Teaching Certification valid for service in the early childhood or childhood grades or students with disabilities in early childhood grades Satisfy the mandatory physical and background checks as required by the State and company regulations and procedures. Have comprehensive knowledge and understanding of OCFS regulations 1-2 years of work experience in a childcare program required Minimum 1 year in a supervisory position in business administration or childcare Demonstrate excellent organizational and leadership skills Be enthusiastic and adaptable Strong customer service and communication skills. Possess skills, attributes, and characteristics conducive to and suitable for dealing with children, parents, coworkers, clients, and management. Work well under pressure and be a positive, enthusiastic team player Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting #J-18808-Ljbffr The Learning Experience