Claims Assistant

Provides administrative and operational support to the Claims team. Ensures timely and accurate processing of claim-related documentation. Completes all assigned claim tasks within five (5) business days. Assists with processing and tracking documentation related to claim activities. Manages incoming and outgoing mail, including certified mail. Logs all hearing notices received into the litigation calendar and log. Completes tracker forms for non-cashed checks within required timeframes. Provides phone coverage shared among Claims Assistants. Requirements High school diploma required; Associate's or Bachelor's degree preferred. 1–3 years of administrative or claims support experience (insurance environment preferred). Knowledge of workers' compensation processes and regulatory requirements across multiple jurisdictions is a plus. Strong organizational skills and ability to manage jurisdiction-specific deadlines across a multi-state caseload. Core Competencies Demonstrates strong organizational skills and the ability to manage jurisdiction-specific deadlines in a multi-state claims environment. Proficient in processing claim-related documentation and providing administrative support within an insurance context. Highest-signal resume keywords Claims Support Experience Workers' Compensation Knowledge Organizational Skills Documentation Processing Multi-State Caseload Management ATS Optimization Keywords Hard Skills Claims Processing Documentation Tracking Mail Management Hearing Notice Logging Tracker Form Completion Soft Skills Strong Organizational Skills Ability to Meet Deadlines Phone Coverage Support Certifications & Qualifications High School Diploma Associate's Degree Bachelor's Degree Industry Keywords Insurance Environment Regulatory Requirements Workers' Compensation Processes Claims Team Support #J-18808-Ljbffr