Installation Coordinator
$18 per hourFerguson
Installation Coordinator
Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.
Position Details
- Location: Wilmington, NC (Onsite)
- Schedule: Monday–Friday, between 7:00 AM and 5:00 PM
- Pay: Starting at $18.00 per hour, with potential for higher pay based on experience
Responsibilities
- Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
- Collaborate with sales teams to understand the customer requirements
- Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
- Contact customer for scheduling of events: pre-site, delivery and installation
- Update Installation Calendar with pertinent job condition
- Track and record number of installations by product type
- Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints
- Write credit memos and sales orders as needed for returns and rescheduled appointments
Qualifications
- Prior installation coordinating experience is strongly preferred
- Ability to apply expert level product and installation knowledge
- Ability to organize and prioritize work and communicate effectively
- Ability to develop and maintain positive relationship with both internal and external customers
- Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)
Vacancy posted 3 days ago
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