Guest Services Agent
Innisfree Hotels
Guest Service AgentInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.Location: Hilton Garden Inn Orange BeachGuest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent is responsible for accommodating all guests and assisting with their various needs.Essential duties and responsibilities include the following. Other duties may be assigned.- Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.- Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.- Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.- Greet guests upon arrival and make them feel welcomed, always following the 5/10 rule.- Check-in and check-out guests as needed, assign rooms for the day per guest requests and reservation details, assist guests in booking reservations and canceling reservations as needed, process payments for guest bills.- Arrange for special services for guests as needed, which includes but is not limited to making or canceling reservations, calling a taxi, providing directions or housekeeping by a certain time, or simply sending up a small surprise to acknowledge a special occasion.- Minimize loss of revenue by adhering to all established credit and inventory control procedures including retrieving proper approval codes for cash and card paying guests.- Monitor customer accounts to ensure adherence to hotel credit limits and verify accuracy of registration information such as name, address, method of payment, etc.- Adhere to hotel policies regarding the use of cash banks, drop/deposit logs, etc.- Be able to diffuse conflict or tense situations with guests.- Must maintain a clean and safe work environment and report any safety issues to management immediately.- Perform any other duties as assigned by management.Qualifications1. Must have a high school diploma or equivalent.2. Minimum 1 year of customer service experience required, hospitality industry preferred.3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.5. Knowledge of reservation and POS systems.6. Ability to work with computers and good knowledge of operating software preferred.7. Must be able to multi-task and be detail-oriented.8. Must be a team player.9. Ability to work independently with minimal supervision in a high degree of autonomy.Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.
- ...Guest Services Agent Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits....SuggestedDaily paidLocal areaShift work
$18 - $20 per hour
Job Title Location 22649 Canal RD, Orange Beach, AL, 36561, United States Base Pay $18.00 - $20.00 / Hour Job Category 1 Employee Type Full Time Non-Exempt Job Description Description Requirements Summary Luxury Coastal VacationsSuggestedFull time$18 - $20 per hour
...Orange Beach, Alabama , dedicated to helping guests experience the very best of the Gulf... ...team is committed to delivering outstanding service for both guests and homeowners. From easy... .... Position Summary As a Guest Services Agent at Vacation Homes Collection, you will...SuggestedHourly payFull timeWeekend workAfternoon shift$18 - $20 per hour
...passionate about delivering exceptional customer service, enjoy helping others, and thrive in a... ...as trusted partners and welcome every guest as a valued member of our growing Liquid... ...Summary As a Hybrid Guest Relations Agent , you will play a vital role in both the...SuggestedHourly payFull timeLocal areaFlexible hoursAfternoon shiftWeekday work- ...standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.Essential ResponsibilitiesWalk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any...SuggestedImmediate startShift work
- ...0 properties across Orange Beach, Gulf Shores & Perdido Key areas. Our legacy of top-tier service started in 2012, and ever since, we've been committed to giving our guests the Gulf Coast's most luxurious and premium vacation rentals. We take pride in our close-knit...
- ...to prepare and present the complimentary breakfast to our hotel guests daily. We are in search of qualified candidates who loves... ...dining area Providing friendly, on-brand and engaging guest service Stocking the buffet items as required (food and supplies)...
- ...Breakfast AttendantThe Breakfast Attendant is responsible for greeting and assisting guests, providing prompt and courteous services, and ensuring that all breakfast offerings are well-maintained and presented. The role requires a focus on delivering a positive guest experience...
- ...Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a... ...embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little...Daily paidLocal areaImmediate start
- As a Breakfast Attendant, you'll help start each guest's day with a warm welcome and a well-prepared breakfast experience. You'll set up, maintain, and clean the breakfast area, ensuring food is fresh, stocked, and presented with care. This role is perfect for someone who...Contract workWork at officeLocal areaFlexible hoursNight shiftDay shiftAfternoon shift
- ...is responsible for maintaining the highest standards of cleanliness in all guestrooms. He or she must work to promote safety in all guest areas by following strict procedures with respect to passkeys, entry to guestrooms, and reporting any suspicious activity. Room Attendants...Local area
- ...Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a... ...embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little...Local areaImmediate start
- ...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as assigned...Local area
- ...Night AuditorThe Night Auditor represents the hotel to the guest throughout all stages of the guest's stay. They are responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and hotel revenues. The...Immediate startShift workNight shift
- ...fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops... ...about service, teamwork, and creating memorable stays for every guest.Position OverviewWe are seeking a Night Auditor to join our front...Night shiftDay shift
- ...Housekeeping SupervisorA Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest experience while evaluating guest room and public areas for property cleanliness and quality control. He/she can help in setting department...
- ...responsible for assembling and disassembling breakfast buffets, and ensuring that the buffet remains well-stocked at all times. In full-service establishments, Breakfast Attendants receive orders from customers, communicate these to the kitchen staff, and clear tables....
- ...Housekeeping Supervisor isresponsible for overseeing all housekeeping operations to deliver an excellentGuest experience while evaluating guest room and public areas for propertycleanliness and quality control he /she can help in setting department targetsand objectives in...
- ...brunch concept open for Breakfast and Lunch Only! Make your money and be home in time for dinner!Job Summary:Warmly greet and welcome Guests upon arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes.What does it take to...Immediate start
$14 per hour
Job Summary: The Greeter will be the first interaction the guest has with a Coastal team member, so it is vital they provide courteous, helpful, and prompt customer service to set the guest up for an excellent experience. The Greeter is responsible for ensuring all guests...Hourly payAll shiftsShift workNight shiftWeekend work- ...’re ready to shine! About Us: We believe a clean room = a happy guest. Our housekeeping team plays a huge role in creating memorable stays... ..., disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all...Full timePart timeFlexible hoursShift workNight shiftWeekend workEarly shift
- ...with duties including cleaning schedules, laundry assistance, and safe, respectful interactions. Responsibilities include cleaning common areas and resident rooms, assisting in dining service, and following policy, procedures, and HIPAA rules. #J-18808-Ljbffr Sr Companies
$160 - $400 per day
Job Description Job Description Housekeeper Year Round Gulf Shores and Orange Beach, Alabama This is a year-round opportunity: stay through the slow months with adequate pay and help us prepare for the 2027 busy season. Job summary We are hiring year-round...Hourly paySeasonal workWeekend work- ...Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a... ...embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little...Daily paidLocal areaAll shiftsShift workNight shift
- Beachfront Bartending OpportunityThe Gulf is the seaside hideaway you dreamed you'd find for a gathering of friends, family or loved ones. A truly enchanting seaside setting with a chic and casual ambience that makes everyone comfortable and welcome. The elegant rustic...Hourly payCasual workLocal areaNight shift
- ...ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about? Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where...Immediate start
- ...dinner!Job Summary:Responsible for clearing, sanitizing, and resetting tables to maintain a clean and efficient experience for the Guests.What does it take to be a Ruby Krewe Member?A firm belief that butter and bacon make everything better!No previous restaurant experience...
- ...ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about?Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where...Immediate start
- ...job is responsible for delivering orders from the kitchen to the guests. The food runner receives a call that an order is ready; he or... ...specified in the Employee HandbookMaintains outstanding guest service standardsKnows all menu items offered at the restaurant. Accurately...Hourly payAll shiftsShift work
$18.2 per hour
...Beverage Runner at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories... ...outside positions, as neededQuarterly recognition and awards, Service Awards, Associate/Manager of the Quarter, Associate Appreciation...WorldwideShift workWeekend work
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