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Experience Strategist

Virtual Vocations Inc

To support a transformative retail project, the remote Experience Strategist will oversee the strategic direction and design execution of high-impact physical environments, focusing on customer journey optimization and immersive experiences. Key Responsibilities Define and map end-to-end customer journeys within physical footprints, optimizing traffic flow and engagement touchpoints Author experience briefs and interaction frameworks that integrate digital demos and physical product storytelling Analyze consumer data and retail trends to inform layout optimizations and upcoming creative campaigns Required Qualifications Proven experience in strategic conceptualization and spatial design for high-impact retail environments Expertise in defining customer journeys and engagement touchpoints Strong background in developing phygital strategies and interaction frameworks Proficiency in 3D spatial concepts, floor plans, and fixture design Excellent stakeholder communication and presentation skills

Vacancy posted 5 days ago
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