School Technology Specialist

Position Information Supervisor: Matthew Perry, Assistant Director of Information Technology Employment Period: 12 months Employment Status: Full-Time Salary Ranges based on years of experience: Specialist I (H012): $22.00–$32.72 / hr Specialist II (H013): $24.00–$33.39 / hr Specialist Sr (H014): $26.15–$36.55 / hr Start Date: Immediately Duties And Responsibilities Provides end-user support to HCS staff and students on a variety of computer hardware, software, and peripherals to include laptops, desktops, projectors, interactive whiteboards, and phones. Assists HCS staff in troubleshooting a variety of electronic problems. Assists IT staff in diagnosing and resolving network problems. Installs and updates computer hardware and software. Contributes to various warehouse-based projects, including inventory, new computer preparation and setup, and equipment auctions. Temporarily fulfills roles of absent IT staff when appropriate. Maintains electronic records of work orders, inventory, and tasks. Organizes equipment in schools to maximize space, efficiency, and productivity of staff and students. Collaborates with other IT staff on relevant group tasks. Provides phone-based remote technical support for HCS families and staff. All other related duties as assigned. Job Requirements High School Diploma or GED. Post-secondary education preferred. Previous experience with in-person technology support for end-users. Support in educational environments is preferred. Valid driver's license. Clean driving record preferred. Ability to learn to use computer systems appropriate to tasks. Ability to stand for long periods of time. Ability to lift up to 50 lbs and push/pull carts, dollies, and pallet jacks. Ability to communicate clearly and positively, both verbally and in writing. Ability to organize and prioritize multiple daily tasks. Ability to collaborate positively with other staff. Application Requirements Resume Equal Employment Opportunity Hampton City Schools Does Not Discriminate In Employment Against Any Person On The Basis Of Race, Color, Religion, National Origin, Sex, Gender, Age, Disability Or Other Protected Class. Personnel Decisions Are Based On Merit And The Ability To Perform The Essential Functions Of The Job, With Or Without Reasonable Accommodation. The Following Person Has Been Designated To Handle Inquiries Regarding The Non-discrimination Policies Executive Director of Human Resources, One Franklin Street, Hampton, VA 23669; View phone number on click.appcast.io Appropriate accommodations for individuals with disabilities are available upon request. #J-18808-Ljbffr Hampton City Schools