Inside Sales Specialist
Twin Staffing
Inside Sales Specialist
The Inside Sales Specialist is responsible for supporting the sales department with administrative tasks; supporting external customer service teams with system updates and documentation; supporting the finance department with payment term reviews and timely customer payment follow-up.
This role involves working closely with internal Sales and Finance departments and external customer service teams for OEM and Aftermarket.
Key Responsibilities:
- Track customer POs and price changes in internal systems.
- Process all price changes in SAP SD for all North American customers.
- Read and understand reports from SAP and coordinate action plans as needed.
- Support customer service teams with prompt system updates and timely documentation.
- Support finance and controlling with payment term reviews and timely customer payment follow-up.
- Monitoring of invoicing process for customers.
- Being a partner to Inside Sales in the headquarters in Germany and support with process improvement and definition of standards for the Sales Department.
- Maintain master data in SAP (business partners, ship to's etc.).
- Responsible for updating price changes in scheduling agreements in SAP.
- Maintain OEM customer portals.
- Analyze information and present problems to the team with recommended remedy actions.
- Assist and challenge with RFQ list.
- Assist with budget and strategic planning.
Requirements:
- Bachelor's degree in business administration and/or relevant experience.
- 3+ years of experience with SAP, SD module is a must.
- Entrepreneurial thinking, proactive and self-starter.
- Experience with customer service activities for either GM, Honda, Tesla and Daimler is desired.
- Understanding of ASN (advanced shipping notice) and invoicing practices for OEM and Aftermarket customers.
- Good communication skills needed for daily meetings with account managers, customer service, and finance to keep sales data accurate and current.
- Coordinate Key Account Managers Backoffice activities.
- Detail-oriented, reliable to work independently with minimal supervision
What we can offer you:
- Hybrid work schedule and flexible working hours whenever possible.
- Competitive salary and outstanding benefits such as 401k match contributions, medical, FSA, HSA, dental and vision plans as well as life insurance and more.
- A friendly, open-minded atmosphere and motivated teams are crucial success factors for us.
- That's why we offer you exciting projects outside of day-to-day business in which you can contribute your knowledge and experience and learn from others.
- We know how important further training is. Whether external training or internally: We will support your growth.
Vacancy posted 4 days ago
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