Administrative Case Coordinator

Duties: The Administrative Case Coordinator(“Coordinator”) is an integral member of Axiom’s Ops Support-CC ICM Department(“CC-ICM”). The Coordinator will be accountable for answering phones, routing accurate messages, and providing support services to patients and assigned nursing staff. The Coordinator will be expected to exhibit organization, multi-tasking, quick thinking, and time management skills. This role requires a desire to learn, a positive attitude, and ability to follow specific instructions/procedures. Additionally, the Coordinator will have other duties and responsibilities as determined from time to time by the Team Manager. Essential Functions: The essential functions of the Coordinator are to: Provide excellent customer service in a fast-paced environment Maintain daily schedules for assigned nursing staff Prepare and process correspondence and emails/faxes Answer regular non-medical inquiries Request, locate, send, and receive medical records Attend nursing meetings to record and distribute minutes Maintain routine files and assists in establishing office systems & processes Qualifications: The successful candidate should have a combination of demonstrated experience and education that is equivalent to 2 years with a focus on Administrative experience and 1 year of medical administrative assistance experience (Medical Administrative Assistant Certification a plus), Customer Service Experience; or related fields. Physical Requirements: Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, Specific vision abilities required by this job include close vision requirements due to computer work, Light to moderate lifting is required, Regular, predictable attendance is required. Additional Information: Must be able to type at a minimum speed of 45 WPM, meet computer and language requirements #J-18808-Ljbffr Axiom Medical Consulting, LLC