Insurance Agent

Join Our Growing Independent Insurance Agency!

ISS Insurance Group is seeking a motivated and customer-focused Insurance Agent to join our team in Mattoon, Illinois. As an independent insurance agency, we provide clients with a wide range of personal, commercial, life, and health insurance solutions from leading insurance carriers.

We're looking for someone who enjoys building relationships, helping clients protect what matters most, and growing a book of business through exceptional service and sales.

About ISS Insurance Group

ISS Insurance Group is a locally owned independent insurance agency committed to delivering exceptional service and customized insurance solutions for individuals, families, and businesses throughout Central Illinois. Our team values integrity, responsiveness, and building lasting relationships with every client we serve.

Why Join Us?

• Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
• Community Impact: Engage in meaningful community service projects and make a difference.
• Recognition: Be acknowledged for your hard work and dedication.
• Training & Development: Structured training program and continuous professional development programs and opportunities.
• Compensation: Competitive compensation package that includes:
• Competitive hourly wage or base salary (based on experience)
• Performance-based commission opportunities
• Paid vacation and holidays
• Ongoing training and professional development
• Supportive team environment
• Opportunity for career growth within a growing independent agency
• Benefits: Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.

Ideal Candidate

• Enjoys helping people.
• Takes ownership of their work.
• Is motivated to grow a book of business.
• Communicates effectively with customers and teammates.
• Thrives in a relationship-driven environment.
• Wants to build a long-term career with a locally owned agency.

Key Responsibilities

• Develop new business opportunities through referrals, networking, community involvement, and prospecting.
• Build and maintain strong relationships with new and existing clients.
• Review customers' insurance needs and recommend appropriate coverage solutions.
• Prepare quotes and present insurance options across multiple carriers.
• Cross-sell additional insurance products to existing clients.
• Service existing accounts by assisting with policy changes, renewals, and coverage reviews.
• Respond promptly to customer questions and provide exceptional customer service.
• Work closely with carrier partners to obtain competitive pricing and coverage options.
• Maintain accurate customer records within the agency management system.
• Stay current on insurance products, underwriting guidelines, and industry trends.

Requirements

• Illinois Property & Casualty License required.
• Life & Health License preferred.
• Previous insurance sales or customer service experience preferred.
• Strong communication and relationship-building skills.
• Self-motivated with the ability to work independently.
• Professional appearance and positive attitude.
• Strong organizational and time management skills.
• Proficient with computers and agency management systems.
• Dependable and flexible, with the ability to work M-F 9am-5pm, with afterhours availability as business is needed.

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.