Customer Service Representative

Customer Service Representative - 3061USA:OH:Cincinnati | Customer Service | Full-TimePosted yesterdayDescriptionSummary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of the Customer Service Representative include, but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling orders to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualifications of the Customer Service Representative include, but are not limited to:Knowledge of pumps and rotating equipment is a plusExcellent communication skillsShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredAdditional Information:Physical Demand: N/AWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Normal in-person business hours Monday-Friday, (8)am-(5)pmTravel: N/AEducation: High School Diploma - College preferredLocation: USA:OH:CincinnatiDXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.