Move-In Coordinator

Falcons Landing is seeking a Move-In Coordinator to support our Sales & Marketing team and deliver exceptional experience for prospective and incoming residents. This role provides high-level administrative and operational support, assists with tours and inquiries, coordinates onboarding and move-ins, and supports marketing and event initiatives. The position also offers professional development for individuals interested in future advancement into a Sales Counselor role. Key Responsibilities Serve as the primary administrative and operational support for the Sales &Marketing office. Greet visitors, manage calls and scheduling, and assist prospective residents and families. Maintain accurate CRM (Aline) records, inquiries, prospect updates, and reports. Conduct community tours as needed and support Sales Counselors with tour preparations. Qualify inquiries and coordinate timely handoffs to Sales Counselors. Coordinate onboarding and move-in processes in partnership with internal departments. Support marketing initiatives, events, open houses, and outreach activities. Prepare sales materials, event collateral, and departmental documents Professional Growth Opportunity This role is designed to provide exposure to senior living sales, CRM workflows, discovery techniques, and lead engagement. High-performing individuals may be considered for future Sales Counselor opportunities. Qualifications Bachelor's degree preferred (Business, Communications, Hospitality, or related field) 2 - 3 years of experience in senior living, hospitality, real estate, healthcare, or customer-facing roles Strong organizational, communication, and customer service skills CRM experience preferred (Aline or similar) Ability to work independently and collaboratively in a fast-paced environment Flexibility to work occasional evenings or weekends for tours or events Benefits Offered Opportunities for professional growth, continuing education, and leadership development Work-life balance in a supportive and collaborative culture Falcons Landing is an Equal Opportunity Employer. #J-18808-Ljbffr