Telephone Intake Coordinator (Genetics Counseling)

The Clinical Genetics Intake Coordinator I/II will demonstrate an advanced level of proficiency with appointment scheduling and insurance verification processes with ability to independently troubleshoot and resolve complex customer service issues should they arise. This individual will act as a resource for our multidisciplinary team with ability to collaborate with clinical staff, colleagues, and/or referring providers to ensure referral needs are met in a timely and efficient manner. Other responsibilities include, but are not limited to, complete and accurate entry of patient data into our research database as well as into EPIC EMR/scheduling system, insurance verification, excellence in both patient and provide communication, and mentorship of junior intake staff.

Education
High School Diploma or Equivalent Required

Experience
1-5 years experience as an Intake Coordinator Required
1-5 years administrative experience in the healthcare field Required
1-5 years experience with HIPAA and patient privacy practices Required
1-5 years experience with appointment scheduling and insurance verification processes Required

Licenses

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.

At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.

It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer.