Service Porter

Description

Principle BMW of San Antonio

Porter

Who You Are

Principle Automotive is seeking outgoing Support Staff to join our rapidly growing dealerships. Your enthusiastic presence and ability to smile consistently while working are contagious. Your fast nature allows you to work quickly and proficiently with great attention to detail while moving cars, pulling up loan cars, and transporting customers to their destinations.

What We Offer

• Work-Life Balance: We value the importance of family time and personal commitments. That's why we are closed on Sundays, giving you a guaranteed day off to relax and recharge. We also give a day off during the week, so you work 5 days per week.
• Paid Vacation: Take the much-deserved time off to explore new destinations, spend time with loved ones, or simply unwind. We offer paid vacation to support your overall well-being.
• Great Benefits: Your health and well-being matter to us. We provide a comprehensive benefits package that includes medical, dental, and vision coverage, ensuring you and your family are protected.
• 401k: Plan for your future with our 401k program. We believe in helping you build a strong financial foundation and preparing for retirement.
• Advancement Opportunities: At Principle BMW of San Antonio, we are committed to fostering the growth and development of our associates. We offer advancement opportunities within the organization, allowing you to take your career to new heights.
• Development: We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

Who We Are
Our Purpose

Helping people move through life in a meaningful way.

At Principle BMW of San Antonio, we believe great people create great experiences. We are committed to building lasting relationships with our customers, associates, and community through integrity, service, and genuine care.

Our team members aren't just employees-they're part of a culture focused on personal growth, professional development, and making a meaningful impact every day.

Requirements

The Support Staff works on the service drive to assist Assistant Service Managers by moving cars, pulling up loan cars, assisting customers in transferring items from or to their vehicles, transporting customers to their destinations, and providing the highest quality customer service possible.


Responsibilities of the Support Staff:

• Provide exceptional customer service and teamwork with fellow associates.
• Commitment to ethical behavior and mutual respect for fellow associates.
• Ability to work quickly.
• Attention to detail.
• Some computer proficiency is necessary.
• Follows directions well.
• Cross-train in the Transportation department.
• Must have a high-energy personality.
• Enthusiastic presence and ability to smile constantly when with customers.
• Follow the 10 Foot Rule: every employee is to greet anyone they see in a customer area (showroom floor, service waiting area, etc.) and ask them if they have been assisted. If they have not, then ask them how you can help them, and if it's not something that you can assist them with, then get the first available appropriate personnel and don't leave the customer until you know that they have been assisted.
• Ask yourself every day: "If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.

Qualifications of the Support Coordinator:

• Ability to stand for 8 hours at a time, walk quickly, and run.
• Ability to lift up to 50 lbs.
• Ability and willingness to work outdoors in all kinds of weather.
• Ability and willingness to work a varied schedule, which includes working some Saturdays and some holidays.
• High School Diploma a MUST.
• Must be proficient in English.
• Ability to read and comprehend instructions and information.
• Good oral communication skills.
• Clean driving record.
• Valid state of residence driver's license.
• Required to pass a drug test and background check.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.