Maintenance Tech - Housing Supports

Maintenance Technician

Enjoy making a difference? Join the team at Family Residences and Essential Enterprises, Inc. (FREE), enriching the lives of others, one individual at a time. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Position Summary

Under supervision of the Maintenance Supervisor, the Maintenance Tech performs a variety of facility maintenance tasks and repairs to ensure safe, functional, and compliant facilities for supported individuals and staff. The Maintenance Tech responds to routine and emergency maintenance requests and completes repairs across multiple building sites and systems while following safety and agency standards.

Duties, Responsibilities, and Essential Functions

• Completes tasks and repairs indicated on work orders through company phone, emails, and assignments.
• Collaborates with the Supervisor and other maintenance workers to determine the best course of action for required tasks.
• Assess properties and prepares tools and materials to complete property, furniture, or other needed repairs.
• Ensures plumbing and plumbing equipment are working properly; completes repairs to plumbing as needed.
• Repairs sheetrock, spackles, and paints (interior and exterior) as needed.
• Inspects, repairs, and installs electrical equipment/appliances, light switches, light fixtures, and light bulbs ensuring that the breaker is working properly when an electric issue arises.
• Partners with contractors to coordinate and monitor maintenance and repair activities, ensuring quality workmanship and timely completion at the assigned site.
• Transports furniture, equipment, appliances, and other items to assist with moves and relocations as needed.
• Repairs locks and security systems as needed.
• Troubleshoots mechanical issues with equipment/appliances.
• Inspects heating and cooling systems, dryers, generators, and fire safety equipment and completes repairs or escalates issues as appropriate.
• Performs basic HVAC repairs and escalates issues as appropriate.
• Follows procedures for careful handling of materials, tools, and equipment as indicated by OSHA.
• Ensures that water temperature and fire extinguishers operate per agency regulations.
• Assists in maintaining assigned location in a neat, orderly, and safe manner, and reports all repairs and safety violations in a timely manner as per program specific needs.
• Responds quickly and calmly to emergency requests.
• Communicates effectively with visitors, contractors, vendors, and delivery people to best address concerns and questions to ensure positive and accurate results.
• Responds to emergency situations in accordance with established agency policies and procedures, provides operational coverage until appropriately relieved, and ensures timely communication and coordination throughout the incident.
• Ensures that walkways, entryways, driveways, and parking lots are shoveled or plowed at assigned properties to avoid injuries during emergency inclement weather.
• Ensures that all required documentation (paper and electronic) is completed/processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Qualifications

• Education: High School Diploma or equivalent education required.
• Experience: Minimum of one (1) year of experience in a maintenance field or mechanical repair work, such as carpentry, plumbing, painting, and/or electrical work, required.
• Specialized Training, Licenses, Certifications: Not required, training will be provided upon hire as needed
• Knowledge, Skills, Competencies, and Abilities: Functional proficiency in spoken and written English; knowledge and experience in the operation of power equipment and machines preferred; knowledge of wallboard repair and painting preferred; basic knowledge of electrical work, carpentry, plumbing, and installing sheet rock preferred; proficient computer skills preferred; demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential; must be efficient, organized, and have good communication skills.
• Other Requirements: Valid driver's license and satisfy criteria to be a driver for FREE required; must be able to accommodate flexible schedule (ex: early mornings, evenings, or occasional weekends).

Work Environment

This role is performed in-person with daily travel between FREE locations and/or home improvement stores required. A company vehicle and cell phone will be provided. Work location varies based on assigned caseload. Work environments may include working with hazardous chemicals or materials, loud noises, and equipment that is both automatic and manual.

Physical Requirements

• Employee is required to sit, walk, and stand for prolonged period of time (at least 8 hours).
• Employee is required to effectively communicate both verbally and in writing.
• Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.
• Employee is required to reach with hands and arms.
• Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed.
• Employee is required to be able to lift 50 pounds at a time.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Family Residences and Essential Enterprises