Program & Resource Specialist

Job Description

Job Description

At TrueCare, we believe that everyone deserves access to excellent healthcare.  For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare.  Joining us is just a click away.  Health inside. Welcome in.

Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Program and Resource Specialist and help make a meaningful impact in the lives of patients who need it most.

Your Role & Impact
As a Program and Resource Specialist you will screen patients for eligibility for all available programs and episodic coverage and enroll patients into the appropriate program. The Program and Resource Specialist ensure patients have the most appropriate financial resources to continue seeking care at TrueCare on a continued basis. The Program and Resource Specialist will screen for programs such as Medi-Cal, Covered CA, PFPACT, CHDP, and any other episodic programs available at TrueCare. Additionally, Program and Resource Specialist will explain the program and specifics to each patient as necessary.

What We’re Looking For

• High school graduate or equivalent. Knowledge of medical terminology, and data entry training preferred.
• Employee will be required to travel between all TrueCare’s sites and locations therefore a CA Driver’s License, clean driving record, and reliable transportation are required.
• Certified Enrollment Counselor or eligible for certification within three months of hire.
• Ability to establish and maintain effective working relationships with people of all ages and social and ethnic backgrounds, including patients, medical staff, co-workers, and the public.
• Effective verbal and written communication, interpersonal, organizational, problem-solving, time management, and multi-tasking skills.
• Bilingual (English/Spanish) 

Why Join Us
We’re a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you’ll have the opportunity to:

• Provide services that truly impact the community
• Grow professionally through training and development opportunities
• Work with a collaborative, supportive team

Perks & Benefits:

• Competitive pay
• Generous paid time off
• Low-cost health, dental, vision & life insurance

The pay range for this role is $23 - $32.20 on an hourly basis.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

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