Host/Hostess

Overview

As a Host/Hostess, you will warmly greet guests as they arrive, manage waitlists, guide guests to their tables, and assist with to-go orders. You will also answer customer inquiries, maintain a clean and welcoming lobby, and ensure an excellent first impression for every guest.


Responsibilities

Host/Hostess responsibilities include, but are not limited to:

• Greeting guests politely and enthusiastically as they enter the restaurant
• Courteously and consciously guiding guests to their assigned tables
• Monitoring guest waiting lists
• Estimating guest wait times
• Politely answering the telephone and responding to customer questions
• Taking and assembling any To-Go orders, both on the telephone and in person
• Ensuring the cleanliness of the restaurant lobby, as well as the restrooms
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc...)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose Brittain?

WE ARE MORE THAN JUST A WORKPLACE...

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.


As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.