Customer Service Representative

Online Order Filling Associate $18.00 - $31.00/hr* Part time Full time Shift may start between 8:00am - 4:00pm Shift may start between 4:00am - 9:00am Role summary Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and requirements, see the Job Description. What you'll do Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. What you'll bring Acknowledge and greet customers with a smile Answer customer questions Help customers find the products they are looking for Assist fellow associates as needed throughout the store Keep your area stocked, clean, and safe* For a complete list of duties and responsibilities, please see the actual job description. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Benefits you'll enjoy Walmart+ Free shipping As a Walmart Associate, you're eligible to become a Walmart+ member. Enjoy benefits like free store delivery and shipping, fuel savings, and video streaming. Sam's Club associates are eligible for a Club Membership. Live Better U 100% covered Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams. Walmart Academy Grow your skills Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals. Financial perks Enjoy 401(k) matching and stock purchase plans Wellbeing programs Access mental health resources and assistance programs for life's challenges Paid time off Take a break as needed for vacation, sick leave, holidays, parental leave, and more Career growth opportunities Training, leadership programs, and clear paths to advance Comprehensive health benefits Medical, dental, vision, and wellness programs for you and your family Learn more Life at Walmart At Walmart, you're welcome for who you are, no matter your background, experiences, or perspectives. Our stores and services are for everyone, and so is our workplace. We believe different experiences drive our ability to better serve our communities and deliver affordable products across the nation. Here, your unique insights and ideas are encouraged, valued, and essential to creating a forward-thinking company that thrives on fresh ideas and dedicated teamwork. Since our founding, we've focused on bringing affordable essentials to families everywhere, and today, Walmart is one of the most recognizable names in retail worldwide. Join us, and help us continue our mission to bring everyday value and support to communities everywhere. We're driven by a commitment to make life better for millions of customers and support our associates with opportunities to grow, learn, and advance.