Manager HRBP West Hershey

Job Location: Hershey, PA

Summary:

The West Hershey Manufacturing Plant is a unionrepresented, highspeed manufacturing environment producing iconic Hershey products including Kisses, Nuggets, Bars, Rolo, Syrup, and Cookies 'n' Creme. The site operates in a complex, 24/7 environment with a strong emphasis on safety, quality, productivity, and employee relations.

TheHR Manageris a senior sitebased HR leader responsible foremployee relations, labor relations execution, and frontline leadership effectivenessin aunionrepresented, 24/7 manufacturing environment. This role serves as a trusted advisor to plant leadership and union partners, ensures consistent application of the collective bargaining agreement and company policy, and leads HR execution on the production floor.

The ideal candidate bringsstrong ER/LR judgment, visible floor presence, and provenpeopleleadership, with the ability to manage complexity, ambiguity, and pace in a highaccountability environment.

Main Responsibilities:

Employee & Labor Relations Leadership

• Lead daytoday employee relations across the plant, ensuring fair, consistent, andtimelyissue resolution.

• Conduct and oversee investigations involving performance, conduct, policy violations, complaints, and grievances.

• Serve as a primary HR contact for union leadership;participatein grievance handling and labormanagement discussions.

• Interpret and apply the collective bargaining agreement and company policies with confidence and consistency.

• Influence leaders to address issues early, directly, and in alignment with company values.

HR Team Leadership

• Lead, coach, and develop two HR direct reports; set clear expectations, build capability, and ensure strong execution.

• Maintain visible HR presence across shifts, supporting supervisors and employees on the floor.

• Ensure HR work is prioritized, highquality, and aligned with site and business needs.

Workforce, Hiring & Engagement

• Oversee hourly hiring and onboarding in partnership with operations and recruiting, ensuring staffing readiness.

• Monitor probationary performance, separations, turnover trends, and engagement indicators to drive action.

• Support culture, engagement, and inclusion initiatives that strengthen trust, accountability, and respect.

Case Management & Compliance

• Partner with internal support teams on complex leave, ADA, and accommodation cases.

• Support workers' compensation case management and returntowork planning.

• Ensure compliance with employment laws, EEO requirements, and auditready documentation.

• Use HR data and systems toidentifytrends, assess risk, and inform decisions.

Minimum knowledge, skills, education, and experience:

• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience.

• 5+ years of progressive HR experience, including significant employee relations responsibility.

• Direct experience supporting a unionized manufacturing environmentstrongly preferred.

• Proven ability to lead and develop HR staff and influence frontline and senior leaders.

• Strong judgment, professionalism, andconfidencehandling sensitive ER/LR matters.

• Demonstrated floor presence and comfortoperatingin fastpaced, production environments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

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