Senior Receptionist - NYC

Rapport

Salary: $24.00 - $25.00 / hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Senior Receptionist serves as the first point of contact for employees, executives, and visitors, creating a professional and welcoming environment. This role supports daily front desk operations, meeting and conference services, and overall office coordination to ensure a seamless workplace experience.

Key Responsibilities

• Greet and assist all visitors, manage arrivals and departures, and direct guests appropriately

• Serve as the main point of contact for front desk inquiries, providing information and support in a professional manner

• Enforce security protocols for visitors, contractors, and deliveries

• Manage meeting room reservations, coordinate logistics, and ensure rooms are properly set up

• Communicate meeting and event requirements with internal teams and external vendors

• Order catering, coordinate supplies, and support meeting and event execution

• Handle shipping and receiving, including preparing labels and processing packages

• Maintain office supplies inventory, including ordering and tracking

• Process invoices related to shipping, catering, and office needs

• Provide light administrative support such as printing, copying, and package handling

• Coordinate with building management, maintenance, and AV support as needed

• Maintain knowledge of office layout, amenities, and local resources to assist employees and guests

• Support safety, emergency procedures, and sustainability initiatives

• Build strong relationships with employees, vendors, and leadership to support daily operations

Preferred Qualifications

• Experience in reception, hospitality, or administrative support in a corporate environment

• Strong customer service mindset with a polished and professional demeanor

• Ability to manage multiple priorities in a fast-paced environment

• Strong communication and organizational skills

• Proficiency with basic office technology and systems

• High level of discretion and professionalism handling confidential information

• Dependable, detail-oriented, and committed to operational excellence

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

• Paid Parental Leave

• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Req ID: 1528951

Rapport a specialized division of FLIK Hospitality Group