Manager (OSP Operations) - Telecommunications
Want to lead the growth of a cutting-edge fiber network and make a real impact on how communities stay connected?
Join a fast-growing, private equity-backed fiber broadband company expanding its FTTH, SMB, and MDU networks across multiple regions. The team combines decades of fiber, infrastructure, and technology expertise to deliver reliable, high-performance connectivity. In this role, the OSP Operations Manager will oversee construction, maintenance, and operations of the fiber network, lead and train teams, coordinate third-party contractors, and ensure projects meet timelines and budgets. You’ll also establish operational and maintenance standards, implement emergency restoration plans, and help scale operations to support rapid growth while delivering exceptional service to communities and customers.
Ready to step into a high-impact leadership role and shape the future of next-generation connectivity? Apply now.
Duties and Responsibilities:
- Achieve Lyte Fiber’s annual construction goals for passings built on time and on budget.
- Maintain high standards of quality across all projects, ensuring adherence to Lyte Fiber’s quality control measures and protocols, especially with multiple projects running concurrently.
- Ensure construction units are placed, and as-built documentation is properly collected and provided to OSP engineering for input into the fiber management system.
- Manage relationships and coordinate efforts with third-party construction partners through clear communication and strong contractual agreements to ensure alignment with Lyte Fiber’s standards and project goals.
- Plan for adverse weather conditions and environmental factors that can impact construction timelines and maintenance efforts, requiring contingency planning and flexible scheduling.
- Address resident concerns related to construction and maintenance, ensuring prompt follow-up and resolution.
- Provide leadership and mentorship to both full-time employees and third-party contractors.
- Balance and allocate resources, including personnel and equipment, across different projects and markets.
- Manage project inspection activities to ensure Lyte Fiber’s safety and quality standards are maintained.
- Coordinate the activities of construction inspectors to ensure project compliance with plans, specifications, and regulations.
- Review and approve inspection reports, ensuring accuracy and completeness.
- Manage inspection schedules and allocate resources effectively to meet project deadlines.
- Prevent damage to Lyte Fiber’s fiber optic network by:
- Understanding TX811’s ticketing notification standards and policies.
- Oversee the activities of utility locators who identify and mark underground utilities to prevent damage during construction projects.
- Implementing effective prevention and restoration protocols.
- Quickly addressing any incidents to minimize service disruptions.
- Oversee and manage fiber optic splicing projects to ensure timely and quality completion:
- Develop standard operating procedures for splicing activities and maintain inventory of splicing tools and materials.
- Oversee fiber optic splicing projects, ensuring quality control and timely completion.
- Conduct regular quality control inspections and audits of splicing work.
Required Qualifications:
- BS/BA degree in construction management, electrical engineering or civil engineering or equivalent in a related field.
- 5+ years of management experience in OSP construction, including leading teams in fiber optic construction and telecommunications.
- Strong understanding of telecom engineering, budget management, project scheduling, and field operations.
- Strong computer skills, with emphasis using Microsoft Word, Excel, Access, and Project
- Proficiency in Microsoft Office Suite (Word, Excel, Access, Project) and experience with mapping, GIS, and CADD programs.
- Ability to manage multiple projects simultaneously and adapt to changing priorities.
- Excellent communication and leadership skills, with experience leading strategic initiatives.
Physical Demands and Work Environment:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to carry and use tools and equipment.
- Requisite ability to drive a motor vehicle.
Salary:
- Competitive salary based on experience.
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