Dental Treatment Coordinator

Job Description

Job Description

Join Our Team!

We are seeking a motivated, organized, and compassionate Dental Treatment Coordinator or crosstrained Dental Assistant to join our growing dental practice. This dual-role position combines front office responsibilities with chairside assisting, making it ideal for someone who thrives in a fast-paced, team-oriented environment and enjoys both patient interaction and clinical support.

The ideal candidate is dependable, detail-oriented, friendly, and comfortable multitasking while helping create an outstanding patient experience.

Responsibilities

Front Office Duties

• Greet and check patients in/out while creating a welcoming experience
• Schedule appointments and manage daily hygiene and treatment schedules
• Verify insurance eligibility and benefits
• Submit insurance claims and assist with billing follow-up
• Answer phones, respond to patient questions, and coordinate treatment scheduling
• Maintain accurate patient records using dental software, including Open Dental
• Present treatment plans and discuss financial arrangements when needed

Clinical Dental Assistant Duties

• Assist the doctor chairside using four-handed dentistry techniques
• Prepare and disinfect treatment rooms following infection control and sterilization protocols
• Take digital dental X-rays and maintain accurate documentation
• Sterilize instruments and maintain operatory organization
• Assist during restorative, prosthodontic, endodontic, oral surgery, and general dental procedures
• Support digital workflows including scanners, digital radiography, and modern dental technology
• Educate patients by explaining procedures and post-operative instructions

Additional Responsibilities

• Maintain compliance with HIPAA and OSHA standards
• Monitor inventory and maintain organized supplies when needed
• Help support a positive, team-oriented office culture
• Cross-train and assist team members to maintain smooth office flow

Qualifications

• Prior dental office experience required
• Experience with Open Dental preferred
• Knowledge of dental terminology, procedures, and infection control standards
• Ability to take dental X-rays (X-ray certification preferred or required per state regulations)
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Positive attitude and strong work ethic
• Bilingual English/Spanish is a plus

What We’re Looking For

We’re looking for someone who is:

• Friendly and professional with patients
• Dependable, punctual, and detail-oriented
• Comfortable multitasking in a fast-paced dental environment
• A team player willing to help wherever needed
• Motivated to grow professionally and contribute to a positive office culture

Why Join Us?

• Friendly, supportive team environment
• Opportunity for growth and development
• Modern technology and digital systems
• Meaningful work helping improve patients’ oral health and confidence