QA Manager

About Us At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

POSITION OVERVIEW

At Cast & Crew, we power the global entertainment industry through technology, payroll, accounting, production workflows, and creative tools that support some of the world’s most recognized productions. Together with our family of brands including Backstage, Final Draft, Media Services, Checks & Balances, CAPS, Sargent-Disc, and The TEAM Companies, we provide mission-critical solutions across payroll, finance, onboarding, production accounting, creative workflows, and data services. As our platform ecosystem continues to evolve, quality engineering is becoming a strategic differentiator. We are investing heavily in automation, developer enablement, AI-assisted quality engineering, CI/CD modernization, observability, and shift-left engineering practices to help teams move faster with confidence.

TECHNICAL LEADERSHIP

* Design and evolve automation frameworks for:

• Web applications
• APIs (REST and GraphQL)
• Integration and event-driven workflows
• Mobile web platforms
• Build and improve automated regression, smoke, integration, and end-to-end

testing capabilities * Integrate automated testing into CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or Buildkite

• Implement quality gates, reporting, and release validation processes
• Partner with Platform and DevOps teams to improve test environments,

observability, and developer workflows

• Help modernize legacy automation frameworks and improve test reliability
• Drive AI innovation within Quality Engineering by identifying opportunities

to leverage AI-assisted tooling, automation generation, intelligent test optimization, failure analysis, and developer productivity workflows * Partner with Engineering leadership to evaluate and implement modern AI-enabled testing solutions that improve release confidence, testing efficiency, and engineering velocity * Champion shift-left engineering practices through automation, reusable testing patterns, self-service tooling, and AI-assisted developer enablement * Explore and introduce emerging quality engineering technologies, frameworks, and automation strategies that help scale testing capabilities across the organization

SHIFT-LEFT QUALITY ENGINEERING

* Partner with Engineering and Product leaders to embed quality earlier in the development lifecycle * Help developers adopt unit, API, integration, and automation testing best practices

• Drive developer-owned quality and self-service testing capabilities
• Establish scalable testing standards, reusable tooling, and automation

patterns * Improve release confidence through better automation coverage and CI/CD enforcement * Leverage AI-assisted tooling and automation to improve testing efficiency and engineering velocity

TEAM LEADERSHIP & COLLABORATION

• Lead and mentor QA engineers while remaining hands-on technically
• Collaborate cross-functionally with Engineering, Product, DevOps, Release

Engineering, and Security teams * Provide technical guidance on testing strategy, automation architecture, and quality best practices * Proven ability to lead and mentor both onshore and offshore QA engineering teams within a matrixed organization, driving alignment across Engineering, Product, Platform, and Release teams while fostering strong collaboration, accountability, and delivery excellence * Drive alignment around quality goals, release readiness, and engineering standards * Track and communicate quality metrics, risks, and improvement opportunities

YOU HAVE

* 10+ years of experience in Quality Engineering, Software Testing, or Test Automation

• 4+ years of QA leadership or management experience
• Strong hands-on automation engineering experience
• Experience building and scaling automation frameworks

* Expertise with tools such as:

• Playwright
• Experience testing APIs, integrations, and distributed systems
• Strong coding or scripting skills in JavaScript/TypeScript, Python, Java, or

similar languages

• Experience integrating testing into CI/CD pipelines
• Strong understanding of shift-left testing practices and modern SDLC

workflows * Experience working closely with Engineering and Product teams in Agile environments * Hands-on experience leveraging modern AI engineering tools and workflows, including ClaudeCode, AI skills frameworks, agents, and collaborative AI coworker models to improve developer productivity, automation generation, test strategy, and quality engineering workflows * Strong communication and collaboration skills with the ability to influence across teams

NICE TO HAVE

• Experience with mobile web testing and BrowserStack
• Experience with Maestro or Detox for mobile automation
• Experience with Cypress
• Experience with Appium
• Experience with Postman/Newman
• Experience with contract testing and service virtualization
• Experience with observability platforms such as Datadog
• Experience with visual regression testing
• Experience in payroll, fintech, ERP, or regulated environments
• Experience testing OCR or document processing workflows

WHY JOIN US

This is an opportunity to help shape the future of Quality Engineering at Cast & Crew You will help drive a shift-left engineering culture, modernize testing practices, improve developer productivity, and build scalable quality solutions that support products used across the entertainment industry worldwide.

#LI-JM1

Benefits Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements. Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. CA residents Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: [ Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $120,000.00 - $150,000.00 per year.