Clerk, Rehab Services, Days, Full-Time

Overview

Company Description

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital - A leading independent, not-for-profit hospital, providing cutting-edge medical care with a patient-centered approach.

Rural Health Clinics (RHCs) - Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office - A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

KidTown Daycare - A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics - Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy - Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community.
Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.

Job Skills / Requirements

Job Summary/Purpose

The Rehab Clerk provides administrative and clerical support to ensure the efficient operation of the rehab department. This position plays a key role in supporting therapists, patients, and staff by handling scheduling, documentation, and customer service duties in a professional and patient-centered environment.

Essential Key Job Responsibilities
• Greet and assist patients in a professional and courteous manner
• Schedule and confirm physical therapy appointments and maintain daily clinic schedule
• Verify insurance coverage and obtain necessary authorizations or referrals
• Collect and enter patient demographic and billing information accurately into the system
• Maintain organized records and assist with documentation preparation for therapists
• Respond to phone inquiries, direct calls, and relay messages
• Process patient intake forms and ensure all paperwork is complete before therapy sessions
• Monitor and maintain office supplies and therapy materials inventory
• Support therapists with administrative tasks such as faxing, scanning, and data entry
• Maintain patient confidentiality and adhere to HIPAA regulations
• Assist with coordinating communication between physical therapy staff, providers, and other departments as needed
• Ensure cleanliness and organization of front desk and waiting areas

Role Minimum Qualifications

Required Education
• High School Diploma or equivalent

Required Licensure and Certifications -Post Hire

• BLS

Required Minimum Knowledge, Skills and Abilities
• Familiarity with medical terminology.
• Excellent verbal and written communication skills
• Attention to detail and accuracy in data entry
• Dependable, professional, and team-oriented
• Ability to handle sensitive information with discretion
• Strong time management and problem-solving skills

Preferred Qualifications
• Healthcare, insurance, or office setting experience preferred.
• Experience working in a physical therapy, rehabilitation, or outpatient clinical environment
• Familiarity with electronic medical records (EMR) systems

Education Requirements (All)


HIGH SCHOOL DIPLOMA OR EQUIVALENT

Certification Requirements (All)


BLS

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Department Manager

This is a Full-Time position 1st Shift , Monday - Friday: 7:30a - 4p .


Travel is not required

Number of Openings for this position: 1