Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator – SmileWorks Children’s Dentistry & Orthodontics (Full-Time | No Weekends) ✨
Location: Tallahassee, FL | In-Office Only

Do you have a passion for working with children and making families feel welcome? SmileWorks Children’s Dentistry & Orthodontics is searching for an enthusiastic, detail-oriented Front Desk Coordinator to be the smiling face of our pediatric dental and orthodontic practice.

We pride ourselves on delivering exceptional care in a warm, fun, and fast-paced environment. If you’re organized, upbeat, and have experience running the front lines of a busy dental practice, we’d love to meet you!

What You’ll Do:

• Serve as the first point of contact for patients and families

• Manage patient check-in/check-out and the flow of the front office

• Schedule and confirm appointments to optimize provider schedules

• Answer phone calls, respond to inquiries, and guide patients through treatment logistics

• Verify dental insurance eligibility and gather documentation

• Support the registration and intake process with speed and accuracy

• Ensure smooth day-to-day operations by following SmileWorks procedures and policies

What You Bring:

• Minimum of 3 years of front office experience in a dental practice (REQUIRED)
  
  
• Proven track record of exceptional customer service

• Excellent communication, organizational, and problem-solving skills

• High emotional intelligence and a positive, team-focused attitude

• Proficiency in dental scheduling and insurance verification

• Comfortable with Microsoft Office (Word, Excel, Outlook)

• Familiarity with OpenDental, Dentrix, or other dental practice management software is a plus
  
  
• Experience in pediatric or orthodontic offices is a plus
  
  

Benefits We Offer:

• Full-time, Monday–Friday schedule ( no weekends!)

• 401(k) with employer match

• Health, dental & vision insurance

• Paid time off & holidays

• Employee discounts

• Ongoing training and a supportive, growth-focused culture

Additional Details:

• Must be able to commute to our Tallahassee office
  
  
• Must be able to relocate before start date if moving from outside the area
  
  

Join a team that celebrates smiles every day.
Apply now and become part of a workplace that values compassion, professionalism, and making a difference—one child at a time!

About Us

 

At SmileWorks Children's Dentistry and Orthodontics, we're more than just dental professionals – we're smile architects, confidence builders, and dedicated partners in our patients' oral health journey. Our mission is to create a positive, lasting impact on every smile that comes through our doors!