Facilities Director

Job Description

Job Description

Description:

Job Title: Facilities Director

Pay Grade & Starting Salary Range: 10 | $75,000 - $87,375

Location: Auburn, ME | Regular on-site presence required

Schedule: Full-time; Monday–Friday with flexibility and occasional off-hours for facility emergencies

Designation: Exempt (Salary)

Closing Date: June 26, 2026

Benefits: Full Benefits

Your Role in Our Mission:

The Facilities Director ensures Good Shepherd Food Bank’s distribution centers are safe, sanitary, secure, compliant, and fully operational, with particular responsibility for the reliability and integrity of refrigeration and freezer systems critical to food safety. This role supports our mission by maintaining audit-ready, temperature-controlled environments and by ensuring building safety, security, regulatory compliance, and continuity of operations across all sites.

Facilities at Good Shepherd Food Bank are more than buildings and systems—they are environments where people collaborate, serve, and advance our mission. This role requires both technical rigor and human-centered leadership, balancing operational excellence with a deep commitment to safety, accessibility, and the day-to-day experience of staff, volunteers, and partners.

In This Position, You Will:

Facilities Operations, Refrigeration & Maintenance

• Provide strategic and operational oversight of facilities across two distribution centers, including buildings, grounds, and core infrastructure.
• Serve as the organizational subject-matter expert for industrial refrigeration and freezer systems, ensuring reliability, redundancy, and food safety compliance.
• Develop, implement, and continuously improve preventative maintenance programs for refrigeration, freezers, coolers, HVAC, electrical, plumbing, mechanical, and structural systems.
• Oversee day to day operation of buildings and grounds, including interior and exterior conditions, building systems, access points, and overall site readiness.
• Manage repairs, lifecycle planning, and performance monitoring for all cold-storage infrastructure, including compressors, condensers, evaporators, controls, alarms, and backup systems.
• Ensure daily facility operations support uninterrupted temperature control and rapid response to refrigeration failures or deviations.

Sanitation, Housekeeping & Food Safety

• Ensure sanitation and housekeeping programs meet ServSafe principles, food safety audit standards, and regulatory requirements.
• Oversee vendor provided housekeeping and sanitation services, including janitorial, waste removal, recycling, and pest control.
• Ensure sanitation practices in cold storage areas support food safety, equipment longevity, and audit readiness.

Safety, Security, Compliance & Emergency Management

• Serve as the primary facilities leader responsible for compliance with OSHA, fire/life safety requirements, building inspections, permits, and applicable federal, state, and local regulations across all sites.
• Own and lead facility wide emergency preparedness, alarm response, and business continuity planning, including power outages, refrigeration failures, severe weather, security incidents, and other urgent facility or grounds related situations.
• Research, implement, and monitor the effectiveness of facility security systems, access controls, and fire alarm systems to protect people, product, and property.
• Partner with Supply Chain leadership to ensure industrial truck inspection, maintenance, and safety programs are effective, compliant, and consistently executed.
• Ensure facilities grounds are safe, well maintained, and accessible year round, including oversight of landscaping, snow removal, and ice management.
• Serve as the escalation lead and develop backup protocols to ensure timely response to alarms, emergencies, and after hours facility issues involving buildings and grounds.

Strategic Planning, Space Use, and Capital Projects

• Lead long term facilities and cold storage infrastructure planning, including refrigeration upgrades, system replacements, expansions, and redundancy improvements.
• Approach office and shared space planning with a strong focus on staff experience, accessibility, workflow, and change impact—not just square footage or cost.
• Oversee capital projects related to refrigeration, freezers, coolers, and building systems from concept through completion.

Financial Management & Vendor Oversight

• Oversee operational and capital budgets for facilities, including significant investment in refrigeration systems and utilities.
• Manage specialized refrigeration vendors and service contracts, ensuring performance, compliance, and cost effectiveness.

Team Leadership & Collaboration

• Hire, train, coach, and supervise facilities staff, including the Facilities Maintenance Manager (Hampden) and Facilities Maintenance Coordinator (Auburn).
• Ensure the facilities team and vendors have clear protocols for refrigeration monitoring, escalation, and response.
• Delegate effectively and focus on developing people and systems, not just executing projects.

Milestones of Success

In the First 30 Days, You Will:

• Build strong working relationships with Supply Chain leadership, Operations, Safety, and your facilities team.
• Complete comprehensive walkthroughs of both distribution centers with a deep focus on refrigeration, freezer, and cooler systems, sanitation practices, and audit risk areas.
• Review all refrigeration assets, temperature monitoring systems, alarm protocols, and emergency response procedures.
• Assess existing preventative maintenance programs, vendor contracts, service histories, and documentation related to cold storage.
• Identify immediate risks related to refrigeration reliability, food safety, sanitation, or compliance and implement short term mitigations as needed.

Success looks like: You understand the systems, risks, and people—and leadership has confidence you can protect food safety from day one.

In the First 90 Days, You Will:

• Establish yourself as the organizational subject matter expert for refrigeration and freezer systems.
• Standardize refrigeration monitoring, escalation, and corrective action protocols across both sites.
• Implement or refine preventative maintenance schedules for refrigeration, HVAC, and critical building systems.
• Clarify expectations, scopes of work, and performance metrics for refrigeration and sanitation vendors.
• Ensure sanitation, housekeeping, and cold storage practices are aligned with ServSafe principles and audit readiness.
• Validate emergency response plans for refrigeration failures, power outages, and temperature excursions.

Success looks like: Refrigeration systems are stable, monitored consistently, and supported by clear documentation and response protocols.

In the First 6 Months, You Will:

• Demonstrate reliable, uninterrupted refrigeration and freezer operations with minimal temperature deviations.
• Lead improvements to sanitation oversight and vendor accountability in cold storage and warehouse areas.
• Implement lifecycle planning for refrigeration and freezer systems, including risk mitigation and redundancy strategies.
• Strengthen preventative maintenance programs using data, trends, and vendor performance insights.
• Partner with Finance and Supply Chain to align facilities and refrigeration priorities with operational needs and budget realities.
• Ensure facilities related emergency preparedness and business continuity plans are documented, tested, and understood by the team.

Success looks like: Facilities are consistently safe, clean, compliant, and audit ready—with fewer surprises and faster issue resolution.

In the First 12 Months, You Will:

• Deliver consistently audit ready, temperature controlled facilities that protect food quality and support uninterrupted distribution.
• Show measurable improvements in refrigeration uptime, preventative maintenance effectiveness, and vendor performance.
• Lead or complete refrigeration related capital projects or system upgrades as planned.
• Develop and present a long term facilities and cold storage infrastructure plan that supports organizational growth and resilience.
• Build a confident, capable facilities team with clear roles, accountability, and development pathways.
• Be recognized as a trusted leader who proactively protects food safety, manages risk, and strengthens GSFB’s operational foundation.

Success looks like: GSFB’s core infrastructure is stable, strategic, and resilient—and the organization is better protected against food loss, safety risk, and disruption.

Requirements:

As a Successful Candidate, You Have:

• A leadership style that values communication, collaboration, and the day to day experience of people impacted by facilities decisions.
• Significant experience in facilities management, maintenance, or operations with deep, hands on knowledge of industrial refrigeration, freezer, and cold storage systems.
• Demonstrated experience managing refrigeration infrastructure in food distribution, cold storage, healthcare, or similarly regulated environments.
• Proven ability to design and oversee preventative maintenance programs for refrigeration and HVAC systems.
• Strong understanding of temperature monitoring, alarms, corrective action documentation, and audit readiness related to cold storage.
• Experience serving as a safety lead or primary safety officer, including emergency preparedness for refrigeration and utility failures.
• Proven experience overseeing operational and capital budgets, including high cost mechanical and refrigeration systems.
• Prior people leadership experience, including hiring, training, coaching, and performance management.