Active Directory / Entra ID Customer Engineer

Active Directory / Entra ID Expert

At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we've established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you'll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

Location: Remote US Salary Range: $95K/yr – $110K/yr based on experience

What You Will Do

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Who You Are

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
• Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
• Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Preferred certifications -

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer

What We Offer

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

USD $95,000.00 - USD $110,000.00 /Yr.

We are an equal opportunity employer committed to building an inclusive workplace.