Senior Technical Product Manager, Fleet Ops

Role Description

The Sr. PMT for Fleet Operations is responsible for defining the strategy, roadmap, and development of products that enable AeroVect’s Autonomous Ground Support Equipment (AGSE) vehicles to operate safely and reliably at scale. This role will define and build the remote assistance infrastructure, dispatch systems, and fleet monitoring tooling that the AeroVect AGSE Service depends on to scale reliably.

This role requires a unique blend of user-centric product thinking, technical fluency, and strong communication skills to drive the creation of reliable and scalable fleet operations products. The PMT will translate the real-world needs of airline/airport customers and internal operators into a clear, prioritized product roadmap. The PMT is expected to decompose user needs into high-level system design and clear requirements that engineering teams can execute against. Delivery against the roadmap will require strong cross-functional collaboration with UX, infrastructure, autonomy, and operations teams to ensure that products are intuitive and reliable.

You Will

• Define and own the Fleet Operations product strategy and roadmap
• Manage a multi-surface product roadmap spanning remote assistance, dispatch, and fleet management
• Serve as the voice of the customer by continuously gathering and synthesizing feedback from airline/airport customers and internal operators to inform priorities
• Scope phased product milestones that unlock value and provide instrumentation to enable data-driven iterative development over time
• Drive technical execution across real-time and infrastructure-heavy systems
• Partner with Systems Engineering to decompose product needs into system requirements, test plans, and acceptance criteria
• Participate in system design discussions with Infrastructure teams - ensure technical architectures are aligned with product needs and operational realities
• Work with Program Management to ensure roadmap commitments are tracked, blockers are surfaced early, and dependencies are known
• Prioritize the product backlog, balancing new features, technical debt, and bug fixes to ensure efficient development
• Provide cross-functional leadership
• Serve as the primary Point of Contact and Subject Matter Expert for Fleet Operations products
• Communicate product vision and status to stakeholders, including senior leadership, engineering, operations, and external customers
• Translate complex technical concepts into clear, concise language for non-technical audiences

Qualifications

• BS in Computer Science, Engineering, or a related field (or equivalent experience)
• 5+ years of product management experience owning technically complex products end-to-end
• Experience building operator-facing or operational tooling in environments where reliability and real-time performance are non-negotiable
• Proven ability to ship 0 → 1 products in a fast-paced environment
• Exceptional communication and stakeholder management skills
• Demonstrated ability to lead cross-functional teams and influence without direct authority

We Prefer

• Experience building teleoperations, remote assistance, or fleet management products
• Strong understanding of software development, system architecture, and cloud infrastructure
• Demonstrated ability to engage with infrastructure teams - you can read system design documents, reason about real-time system constraints, and push back on technical decisions that don’t serve product goals
• Background in autonomous vehicles, robotics, or safety-critical systems
• Understanding of dispatch, routing, and resource allocation systems
• Familiarity with airport/airline operations or large-scale fleet operations